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Key Holder

2 months ago

Rockville, Maryland, United States Flynn & O'Hara Full time
{"title": "Key Holder Position", "description": "At Flynn & O'Hara Uniforms, we are seeking a highly skilled Key Holder to join our team in our Rockville, MD retail location. As a Key Holder, you will be responsible for managing sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

**Key Responsibilities:**

* Assume responsibility for the operations of the store in the absence of the Store Manager and Assistant Manager.
* Assist in the direction and supervision of associates engaged in sales, inventory-taking, and reconciling cash receipts or in performing guest services.
* Promote legendary customer service by ensuring associates are greeting and assisting customers; respond to customer inquiries and concerns in a professional and timely manner.
* Actively monitor inventory levels and sales to make timely and appropriate requests to maximize store fulfillment.
* Promote the use of product knowledge as a tool to enhance employee productivity, sales, and service levels.
* Maintain a visually appealing store, ensuring proper housekeeping; visual merchandising and organization are kept to the highest standard.
* Train associates on visual merchandising to ensure store is always maintained.
* Prepare and oversee physical inventory, receiving of merchandise and reporting discrepancies.
* Open boxes and other containers of merchandise, use computers to enter or access records.
* Check computer orders as well as sorting/placing materials on racks, shelves or in bins.
* Ensure consistent execution of company policies and procedures.
* Machine operators will have additional specific functions.
* Other duties as assigned/required.

**Requirements:**

* Retail experience a PLUS
* High School diploma or equivalent
* Open availability to work a flexible schedule to support the needs of the company. This position does not require Sundays or late nights.
* Clear and effective written, verbal communication and strong interpersonal skills.
* Ability to adapt to challenges while remaining calm in a fast-paced retail environment.
* Proficient in Windows based software, including Microsoft Outlook, Word, and Excel.
* Ability to be on your feet most of the day or moving on the sales floor or stockroom.
* Ability to delegate and prioritize tasks and responsibilities.
* Physical activities include bending, kneeling, lifting to 30 lbs., climbing, carrying, walking and/or reaching on a frequent basis.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

**About Flynn & O'Hara Uniforms:**

Flynn & O'Hara Uniforms is a family-owned business that has been serving the Philadelphia area for over 40 years. We are committed to providing our customers with high-quality uniforms, excellent customer service, and a positive work environment.

We look forward to hearing from you