Agile Business Project Manager

3 days ago

Rockville, Maryland, United States ICF Full time

Job Summary

The Agile Business Project Manager will serve as the product owner and customer lead, providing strategic guidance and support to clients. This role requires strong leadership, communication, and team management skills to build trust relationships with business stakeholders and lead meetings with senior client leadership and stakeholders.

Key Responsibilities

  • Serve as the product owner and customer lead, responsible for establishing business stakeholder responsibilities and practicing Agile Project Management methodology.
  • Manage the schedule of business activities and ensure alignment with implementation schedule, adhering to Agile project management principles.
  • Lead Business Process re-engineering efforts to achieve improvements in productivity, cycle times, quality, and customer satisfaction.
  • Create functional documentation, including Workflows, User Guides, and Training Materials.
  • Ensure completion of business stakeholder activities with coordination with the team, other stakeholder groups, and technical teams.
  • Obtain and communicate group and stakeholder confirmation of requirements with multiple team members.
  • Review product demos and share feedback to implementation teams.
  • Provide assessments of technical implementation and determine customer satisfaction with functional requirements.
  • Actively perform User Acceptance Testing and ensure participation from the team.
  • Lead stakeholder engagement with other Agile ceremonies, including daily scrums, requirements grooming, retrospectives, etc.
  • Create management reporting and presentations.
  • Responsible to raise project issues and ensure escalation as needed.

Requirements

  • 5+ years of experience leading technology consulting engagements with clients.
  • 5+ years of Project Management experience.
  • 3+ years of Federal or US Government experience.
  • 3+ years of experience developing technology artifacts, business requirements, and conducting UAT.
  • 3+ years of experience in Agile project management.
  • BS degree from an accredited institution.
  • US Citizen or Green Card Holder due to federal contract requirements.
  • Must be able to obtain U.S. Government Public Trust Clearance.
  • MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.

Preferred Certifications

  • Project Management Professional (PMP).
  • Professional Scrum Master.

Preferred Requirements

  • 3+ years of experience working with low-code/no-code platforms such as ServiceNow, Appian.
  • Experience working with a Federal Government customer.
  • Strong leadership, communication, and team management skills.
  • Exceptional problem-solving and critical thinking abilities.
  • Excellent communication, presentation, and stakeholder management skills.
  • Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery.

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