Agile Business Project Manager

1 month ago

Rockville, Maryland, United States ICF International Inc Full time
Job Summary

We are seeking an experienced Agile Business Project Manager to join our Digital Modernization Division. As a trusted advisor for clients, you will serve as the product owner and customer lead, building professional trust relationships and establishing personal rapport with business stakeholders to better understand their concerns and business mission.

Key Responsibilities
  • Serve as the product owner and customer lead to become a trusted advisor for clients.
  • Establish business stakeholder responsibilities and practice Agile Project Management methodology with an emphasis on flexibility, collaboration, and customer satisfaction.
  • Manage the schedule of business activities and ensure alignment with implementation schedule adhering to Agile project management principles.
  • Lead Business Process re-engineering efforts to achieve improvements in productivity, cycle times, quality, and customer satisfaction.
  • Create functional documentation, including workflows, user guides, and training materials.
  • Ensure completion of business stakeholder activities with coordination with the team, other stakeholder groups, and technical teams.
  • Obtain and communicate group and stakeholder confirmation of requirements with multiple team members.
  • Review product demos and share feedback to implementation teams.
  • Provide assessments of technical implementation and determine customer satisfaction with functional requirements.
  • Actively perform User Acceptance Testing and ensure participation from the team.
  • Lead stakeholder engagement with other Agile ceremonies, including daily scrums, requirements grooming, retrospectives, etc.
  • Create management reporting and presentations.
  • Responsible to raise project issues and ensure escalation as needed.
Requirements
  • 5+ years of experience leading technology consulting engagements with clients.
  • 5+ years of Project Management experience.
  • 3+ years of Federal or US Government experience.
  • 3+ years of experience developing technology artifacts, business requirements, and conducting UAT.
  • 3+ years of experience in Agile project management.
  • BS degree from an accredited institution.
  • US Citizen or Green Card Holder due to federal contract requirements.
  • Must be able to obtain U.S. Government Public Trust Clearance.
Preferred Certifications
  • Project Management Professional (PMP).
  • Professional Scrum Master.
Preferred Requirements
  • 3+ years of experience working with low-code/no-code platforms such as ServiceNow, Appian.
  • Experience working with a Federal Government customer.
  • Strong leadership, communication, and team management skills.
  • Exceptional problem-solving and critical thinking abilities.
  • Excellent communication, presentation, and stakeholder management skills.
  • Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery.
About ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status.

Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

To request an accommodation, please email accommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

The pay range for this position based on full-time employment is: $95,162,819.00

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