Key Holder

4 weeks ago

Rockville, Maryland, United States Flynn & O'Hara Full time

Job Summary: We are seeking a highly skilled Key Holder to join our team at FlynnO'Hara Uniforms. As a Key Holder, you will be responsible for managing sales, operations, and asset protection functions of the store to ensure a great customer experience and maximum profitability.

Key Responsibilities:

  • Assume responsibility for the operations of the store in the absence of the Store Manager and Assistant Manager.
  • Assist in the direction and supervision of associates engaged in sales, inventory-taking, and reconciling cash receipts or in performing guest services.
  • Promote legendary customer service by ensuring associates are greeting and assisting customers; respond to customer inquiries and concerns in a professional and timely manner.
  • Actively monitor inventory levels and sales to make timely and appropriate requests to maximize store fulfillment.
  • Promote the use of product knowledge as a tool to enhance employee productivity, sales, and service levels.
  • Maintain a visually appealing store, ensuring proper housekeeping; visual merchandising and organization are kept to the highest standard.
  • Train associates on visual merchandising to ensure store is always maintained.
  • Prepare and oversee physical inventory, receiving of merchandise and reporting discrepancies.
  • Open boxes and other containers of merchandise, use computers to enter or access records.
  • Check computer orders as well as sorting/placing materials on racks, shelves or in bins.
  • Ensure consistent execution of company policies and procedures.
  • Machine operators will have additional specific functions.
  • Other duties as assigned/required.

Requirements:

  • Retail experience a PLUS
  • High School diploma or equivalent
  • Open availability to work a flexible schedule to support the needs of the company. This position does not require Sundays or late nights.
  • Clear and effective written, verbal communication and strong interpersonal skills.
  • Ability to adapt to challenges while remaining calm in a fast-paced retail environment.
  • Proficient in Windows based software, including Microsoft Outlook, Word, and Excel.
  • Ability to be on your feet most of the day or moving on the sales floor or stockroom.
  • Ability to delegate and prioritize tasks and responsibilities.
  • Physical activities include bending, kneeling, lifting to 30 lbs., climbing, carrying, walking and/or reaching on a frequent basis.

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