Senior Risk Management Leader

1 month ago

Maryland, United States ACRISURE Full time
About Acrisure

Acrisure is a global fintech leader that combines human expertise with cutting-edge technology to deliver a wide range of financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including insurance, reinsurance, cyber services, mortgage origination, and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit, innovation, client-centricity, and an unwavering commitment to success.

About the Role

The Segment Leader is responsible for driving revenue growth and people development within the Complex Benefits Segment. This includes financial performance, personnel management, and retention of an assigned book of business, in line with the objectives and procedures of the Mid-Atlantic Platform.

Key Responsibilities
  1. Develop and execute strategic plans for the Complex Benefits Segment, focusing on growth and key quarterly initiatives.
  2. Drive organic growth and top-line revenue objectives by engaging with Client Advisors and executing client retention strategies.
  3. Utilize Auris to collaborate with Client Advisors, Account Executives, Service Teams, and Acrisure resources to cross-sell other lines of coverage to existing clients.
  4. Oversee talent resources within the Complex Benefits Segment, working with Mid-Atlantic and Segment people leaders to develop and coach team members' career growth.
  5. Coordinate with Acrisure Mid-Atlantic Human Resources and Segment people leaders on personnel issues, hiring, and onboarding new employees.
  6. Partner with the Head of Finance to budget and manage the Complex Benefits Segment's financial objectives.
  7. Collaborate with the Head of Growth, Marketing, and Communications to develop, promote, and educate Complex Benefits Segment clients and prospects.
  8. Assign and oversee a Complex Benefits Segment-specific training coordinator to enhance the team's technical expertise, client presentation, and communication skills.
  9. Effectively communicate prospect/client experience updates and issues with the Service Team, Client Advisors, and Mid-Atlantic Leadership.
  10. Research and develop new Complex Benefits Segment products and expanded services.
  11. Represent the Complex Benefits Segment as the primary point of contact with Acrisure, clients, prospects, and industry peers.
  12. Stay up-to-date with industry trends and client needs, understanding their business models and bottom-line priorities.
Requirements
  1. 10+ years of relevant Segment experience.
  2. Bachelor's degree or equivalent education/experience.
  3. Professional designation - CIC, ARM, and/or CPCU - preferred.
  4. Licensed in property and casualty insurance.
  5. Strong business acumen to provide strategic and financial planning for the Practice Group's performance.
  6. Ability to review, analyze, and effectively use financial reports as decision-making tools.
  7. Ability to direct, manage, and hire as needed for their Practice Group.
  8. Problem-solving skills with the ability to drive value and provide solutions to clients and stakeholders.
  9. Demonstrated flexibility and adaptability to changing priorities and deadlines.
  10. Strong analytical skills and attention to detail to ensure accuracy.
  11. Excellent phone etiquette, written, and verbal communication skills.
  12. Demonstrated superior presentation and relationship skills in this highly client-interactive role.
  13. Able to work effectively in a team environment with strong customer service and management skills.
  14. Ability to travel as needed.
  15. Experience with a broker/agent, including marketing large middle market accounts to carriers.
  16. Knowledge of MS Office Products, Word, Outlook, and strong Excel skills/knowledge.

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