Senior Manager

1 month ago

Maryland, United States ACRISURE Full time
About Acrisure

Acrisure is a global fintech leader that combines the best of humans and high-tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including insurance, reinsurance, cyber services, mortgage origination, and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and has grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client-centricity, and an indomitable will to win.

About The Role

The Leader is responsible for the overall revenue growth and people development of the Complex Benefits Segment, including financial performance, personnel management, and the retention of an assigned book of business in accordance with the objectives and procedures of the Mid-Atlantic Platform.

Key Responsibilities
  1. Lead the Complex Benefits Segment's strategic planning and oversee key quarterly initiatives primarily focused on growth.
  2. Drive the Complex Benefits Segment's organic growth/top-line revenue objectives by proactively engaging with Client Advisors in prospect pipeline activities and executing on client retention strategies.
  3. Adopt Complex Benefits Segment Auris utilization to engage with Client Advisors, Account Executives, Service Team, and Acrisure resources to cross-sell other lines of coverage to existing clients.
  4. Proactively oversee the Complex Benefits Segment's talent resources by engaging with MidAtlantic & Complex Benefits Segment people leaders who manage and coach team members' career development and path.
  5. Coordinate with Acrisure MidAtlantic Human Resources and Segment people leaders on personnel issues, hiring, and successfully onboarding new employees.
  6. Partner with the Head of Finance to budget and proactively manage the Complex Benefits Segment's financial objectives.
  7. Partner with the Head of Growth, Marketing, and Communications to develop, promote, and educate Complex Benefits Segment clients and prospects.
  8. Assign and oversee a Complex Benefits Segment-specific training coordinator(s) to work with Acrisure resources to enhance the team's technical expertise, client presentation, and communication skills in support of the Segment's value proposition.
  9. Effectively communicate prospect/client experience updates/issues with the Service Team, Client Advisors, and Mid-Atlantic Leadership.
  10. Research and develop new Complex Benefits Segment products and expanded services.
  11. Be the 'face' of the Complex Benefits Segment to Acrisure, clients, prospects, and industry peers.
  12. Be a continuous student of the industry and the risks faced by the clients by understanding their business model, what is important to them, and their bottom line.
Requirements
  1. 10+ years of relevant Segment experience.
  2. Bachelor's degree or equivalent education/experience.
  3. Professional designation - CIC, ARM, and/or CPCU - preferred.
  4. Licensed in property and casualty insurance a must.
  5. Strong business acumen to provide strategic and financial planning for the Practice Group's performance.
  6. Ability to review, analyze, and effectively use financial reports as decision-making tools.
  7. Ability to direct, manage, and hire as needed for their Practice Group.
  8. Problem-solver with the ability to drive value and provide solutions to clients and stakeholders.
  9. Demonstrated flexibility and adaptability to changing priorities and deadlines.
  10. Strong analytical skills and attention to detail to ensure accuracy.
  11. Excellent phone etiquette, written & verbal communication skills.
  12. Demonstrated superior presentation and relationship skills in this highly client-interactive role.
  13. Able to work effectively in a team environment with strong customer service and management skills.
  14. Ability to travel as needed.
  15. Experience with a broker/agent, including marketing large middle-market accounts to carriers.
  16. Knowledge of MS Office Products, Word, Outlook, and strong Excel skills/knowledge.

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