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Operations Support Analyst

2 months ago

Plano, Texas, United States Hyundai Capital America Full time
Job Summary

The Operations Support Analyst will play a crucial role in providing analytical support to the Servicing Operations team at Hyundai Capital America. This position will be responsible for analyzing data, identifying trends, and providing recommendations to improve operational performance.

Key Responsibilities
  • Assist in the analysis of key performance indicators (KPIs) to identify areas for improvement
  • Develop and maintain reports to track operational performance
  • Collaborate with the Servicing Operations team to identify and implement process improvements
  • Provide support for the development and implementation of new business systems
  • Assist in the training and development of junior team members
Requirements
  • 3+ years of experience in financial institutions, finance companies, or equivalent work experience
  • Knowledge of loan and/or lease systems desirable
  • Bachelor's degree or equivalent work experience
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
Working Conditions

Employees in this class are subject to extended periods of sitting, standing, and walking. Work is performed in an office environment.

Hyundai Capital America is committed to the health and safety of our workplace. If hired, you will be required to submit proof that you have been fully vaccinated for COVID-19.