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Patient Care Coordinator
2 months ago
We are seeking a highly skilled and dedicated Patient Care Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will play a vital role in ensuring the highest level of patient care and satisfaction.
Key Responsibilities- Interact with the healthcare team to resolve equipment issues and ensure the presence, functionality, and cleanliness of all necessary equipment.
- Perform daily, weekly, and monthly audits of assigned equipment and patient rooms to ensure compliance with regulatory guidelines.
- Check inventory of assigned procedure carts and restock as needed, and maintain a clean and organized environment.
- Serve as a liaison with various departments, including Bio Med, Sterile Processing, Materials Management, and Plant Operations.
- Deliver and pick up equipment and supplies from Sterile Processing promptly, and track equipment that is out for repair.
- Maintain accurate records and documentation, including equipment logs, receivers, environment of care logs, repair tags, and service reports.
- Submit ordering requisitions for required supplies and maintain PAR levels of all Pediatric Emergency Department Supplies.
- Manage the stock of supplies and ensure stocked areas are organized and well kept.
- Demonstrate a reliable and dependable ability to follow through with designated responsibilities, including collecting, labeling, and transporting specimens to the proper area at the appropriate time.
- Provide direct hygiene and comfort care to patients, including bathing, toileting, oral hygiene, incontinent care, and bed making as needed.
- Assist in the transport of patients to departments or units upon request, and assist with preparation as necessary to ensure the patient is assisted with meals or fed as needed.
- Ensure the room environment is prepared for admission, and identify the needs of the patient population served and modify and deliver care that is specific to those needs.
- Recognize and respond to opportunities to enhance patient satisfaction, and maintain a working knowledge of all regulatory guidelines.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Completion of one of the following: Certified Nursing Assistant, Medical Assistant or Patient Care Technician program, Fundamentals of Nursing program from an accredited school of nursing, HMH PCT Apprenticeship Program, or equivalent medical background experience.
- At least one (1) year PCT experience in a hospital setting is required.
- Pediatric Emergency Department or Emergency Department or Labor and Delivery experience required.
- AHA Basic Health Care Life Support HCP Certification is required.
- Experienced or certified in phlebotomy and checking EKG, vital signs, and blood sugar.
The Patient Care Coordinator will work in a fast-paced healthcare environment, requiring long periods of sitting with frequent standing, walking, or moving. The position also requires constant verbal communication in person or using the phone, exposure to communicable diseases, lifting over 35 pounds, and extended wearing of PPE.
