Cloud Support Specialist

2 days ago


Seattle, Washington, United States Jobs for Humanity Full time
Cloud Support Specialist

As a Cloud Support Specialist, you will play a critical role in ensuring the smooth operation of our Cloud Program. Your responsibilities will include providing frontline cloud operational support, incident management, and administration for Morgan Stanley (AWS, Snowflake, MongoDB Atlas, Confluent Cloud). You will also be responsible for managing identity and access management across various cloud platforms, overseeing cloud secrets management, and designing and implementing centralized observability and monitoring/alerting solutions for availability.

Key Responsibilities:

  • Provide frontline cloud operational support and incident management for Morgan Stanley
  • Manage identity and access management across various cloud platforms
  • Oversee cloud secrets management, including deployment, rotation, and tooling integration
  • Design and implement centralized observability and monitoring/alerting solutions for availability
  • Assist with the implementation of cloud security policies and guardrails
  • Create and maintain Terraform IaC for architectural consistency and security
  • Design and implement best practices for operational excellence, security, reliability, performance, efficiency, and cost optimization
  • Create and maintain documentation related to the Morgan Stanley Cloud Program
  • Mentor junior team members on secure cloud ops design principles and IaC

Requirements:

  • AWS Cloud Architect Associate certification or equivalent
  • 3+ years hands-on AWS Support experience
  • 5+ years hands-on experience in Information Technology, preferably in financial services
  • Strong knowledge of Terraform or Python-based orchestration tooling and source control experience (GitHub)


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