Restaurant Operations Manager

2 days ago


Rutland, Vermont, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Manager to join our team at Dunkin' Donuts. As a Restaurant Manager, you will be responsible for the overall operation of the restaurant, ensuring that our high standards of quality, service, and cleanliness are met.

Key Responsibilities
  • Team Environment: Foster a positive and respectful team environment by providing coaching, feedback, and recognition to team members. Hire, train, and develop the right people to meet guest and business needs.
  • Operations Excellence: Ensure that our brand standards and systems are executed to deliver exceptional guest service. Engage and empower team members to develop solutions that drive business results.
  • Profitability: Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team members and guests.
Requirements
  • Skills: Excellent communication and leadership skills. Ability to clearly express oneself verbally and in writing. Math and financial management skills. Restaurant, retail, or supervisory experience.
  • Qualifications: At least 18 years of age (where applicable). High school diploma (or equivalent). Required competencies include Guest Focus, Passion for Results, Problem Solving and Decision Making, Building Effective Teams, Conflict Management, and Developing Direct Reports and Others.


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