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Banquet Service Manager

2 months ago


West Palm Beach, Florida, United States Concord Hospitality Full time
Job Summary

We are seeking a highly skilled and experienced Banquet Captain to join our team at Concord Hospitality. As a Banquet Captain, you will be responsible for supervising the Banquet staff and coordinating all food and beverage service with the Banquet Manager to ensure exceptional guest service.

Key Responsibilities
  • Provide Exceptional Guest Service: Greet guests, accommodate their needs, and ensure their satisfaction with food and service.
  • Lead the Team: Motivate and direct the Banquet staff to ensure all standards of quality are met.
  • Coordinate Food and Beverage Service: Work with the Banquet Manager to ensure seamless service and excellent guest experience.
  • Anticipate Guest Needs: Monitor the guests' dining experience and respond promptly to any requests.
  • Oversee Event Setup and Execution: Ensure all service areas are clean and safe, and perform side work to prepare for upcoming events.
  • Maintain a Professional Appearance: Ensure a professional and personable appearance at all times.
Requirements
  • Excellent Communication Skills: Ability to communicate effectively with guests, staff, and management.
  • Leadership Skills: Ability to motivate and direct the Banquet staff.
  • Attention to Detail: Ability to monitor the guests' dining experience and respond promptly to any requests.
  • Teamwork: Ability to work collaboratively with the Banquet staff and management.
Benefits

As a Banquet Captain at Concord Hospitality, you will enjoy a competitive wage and a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, and training & development opportunities.