Senior Account Director

4 weeks ago

Chicago, Illinois, United States The Marketing Arm Full time

Job Overview:

The Senior Account Director will support our agency team in the oversight of resources provided by our IAT, in our Chicago office (hybrid), with an emphasis on development of event activations, media, content, promotions, and digital campaigns for our client, The U.S. Army. You will work with the account team to manage projects, lead meetings, compose detailed follow-ups, write briefs, and create timelines to execute excellent work on time and within budget. In this role, you will work across multiple disciplines such as creative, production, strategy, media buyers, etc. to concept, execute, implement, and assess projects for our client. An attention to detail is key and client management skills are a must.

  • Oversee all executional aspects of program development including strategy, creative development, production, budgeting, and measurement.
  • Oversee all deliverables as outlined on all Task Orders.
  • Manage and maintain strong relationships with clients, internal partners, and vendors.
  • Demonstrate a proactive, positive, genuine, can-do attitude as well as contribute to the professional growth of the team.
  • Lead client presentations and status calls.
  • Be clear in communication and written direction to all team members and clients.
  • Develop client feedback into actionable and clear creative direction for internal teams.
  • Contribute thought leadership through strategic recommendations, concise POVs, and executional details.
  • Exhibit problem-solving abilities and provide effective, efficient solutions.
  • Actively assess agency processes and business challenges to improve outcomes.
  • Manage client communications with consistent trackability.

Qualifications:

The ideal candidate will have 6+ years of relevant experience in a client service-oriented role. Military experience or similar client experience is a plus, but not required. Integrated Agency Team (IAT) experience is strongly preferred, but not required if in a previous similar environment. Strong and demonstrated account management skills with a high level of attention to detail are essential. Background in traditional, digital media, or event marketing is a plus, but not required. Ability to problem solve with little guidance, take initiative, and be personable with clients/vendors is necessary. Experience managing and mentoring junior team members, working across multiple disciplines, and familiarity with a creative process and interagency model is also required. Excellent organizational, verbal, and written communication skills are a must. Experience with budget management, an understanding of budgeting, and finding custom solutions to creative, complex experiences is a plus. Fantastic presenter, bringing enthusiasm and confidence into a room. Skilled in Microsoft Office, Excel, and PowerPoint. Ability to interface with all levels of management, clients, and colleagues with ease and confidence. Passionate, positive, and solution-oriented.

TMA Perks & Benefits:

Continuous training, educational programs, speaker series, and workshops. Culture events throughout the year. Communities to connect with: TMACares (Volunteering), DiscoverTMA (Furthering diversity and inclusion), TMA Women's Initiative (Fostering the growth and achievements of women), and Wellness Group (Helping to improve the mental, physical, and emotional wellbeing of employees). Competitive vacation plan, sick days, and personal days to prioritize your mental health. Summer Flex Days. Robust holiday schedule. Parental leave. Comprehensive Medical, Dental, and Vision plans. 401K Retirement Savings Plan. Employee Stock Purchase Plan.

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