Automotive Service Manager

3 weeks ago


Lexington, Kentucky, United States Midas - PGW Full time
Job Summary

We are seeking a highly skilled and experienced Automotive Service Advisor to join our team at Midas - PGW. As a key member of our service department, you will be responsible for delivering exceptional customer service, managing and directing all service department activities, and overseeing the operation of the shop.

Key Responsibilities
  • Customer Service: Deliver exceptional customer service while listening and consulting customers, following up with customers, and ensuring their needs are met.
  • Service Department Management: Oversee complete vehicle inspections, make comprehensive recommendations, and source parts.
  • Leadership: Lead, manage, and train team members while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Inventory Management: Maintain inventory counts and ensure the overall cleanliness and organization of the facility.
Requirements
  • General Automotive Knowledge: Possess general automotive knowledge and excellent customer service disposition.
  • Leadership Ability: Demonstrate leadership ability, good communication skills, and team building skills.
  • Flexibility: Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
About Midas - PGW

Midas - PGW is committed to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair. We are dedicated to training our associates and promoting from within the organization.



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