Facilities Operations Manager

4 days ago


Hollywood, Florida, United States Foxtrot Aviation Services Full time
Job Title: Working Facility Supervisor

Foxtrot Aviation Services is seeking a highly skilled and dedicated Working Facility Supervisor to join our team at Fort Lauderdale-Hollywood International Airport (FLL). As a key member of our operations team, you will be responsible for ensuring the highest level of quality service to our customers while maintaining a safe and efficient work environment.

Key Responsibilities:
  • Lead and oversee facility cleanings, scheduling of shifts, and quality control measures to ensure 100% checklist compliance and no quality complaints.
  • Utilize buffing machines, carpet cleaning machines, and ladders and lifts to perform daily tasks.
  • Complete checklists after every job to ensure quality control and maintain accurate records.
  • Organize and manage the right-sized team to clean facilities of varying sizes and complexities.
  • Ensure safety is upheld to the highest standards during all work activities.
  • Take stock inventory and place orders with the logistics manager as needed.
Customer Relationships:
  • Maintain close communication with top 5 accounts in your location to ensure ongoing and growing business.
  • Set and adjust schedules daily to meet customer needs and ensure timely completion of tasks.
  • Provide exceptional customer experiences, whether through uncommonly great cleaning or good conversation.
  • Ensure the team has sufficient hours to meet goals and objectives.
Team Building and Development:
  • Maintain positive, daily communication with the team to foster a collaborative and supportive work environment.
  • Set elevation goals (development plans) for each team member with the help of leadership.
  • Train team members in quality work, checklist use, and safety protocols.
  • Work with the back office to post ads, interview, and hire team members based on our 5 values of GRIT, Solidarity, Client Focus, Safety, and Accountability.
  • Complete disciplinary forms to document employee performance and advocate for raises for quality team members.

The Aviation Supervisor reports to and works with the location Operations Manager to ensure 7-day per week coverage for FoxTrot's Clients. Both positions report to a Program Manager.

Requirements:
  • Lifting up to 50lbs, bending, and twisting.
  • Working with a high level of detail 8 to 10 hours per day.
  • Medically cleared to operate heavy machinery and perform all physical work.
  • Excellent communication skills and availability by cell phone 24/7.
  • Valid driver's license and reliable transportation to work due to frequent changes in client schedules.
  • Pass a basic background check and drug screening.

Benefits include medical/dental/vision/life insurance after a 60-day probation period, 401K with company match, and PTO. The job type is full-time with a pay rate of $20.00-$21.00 per hour with merit-based raises based on location growth.

Foxtrot Aviation Services is a highly aggressive, tight-knit, and caring group of action-oriented individuals. We are growing at 70%+ per year due to our excellent reputation and high standards. This job may not be suitable for individuals with extensive outside commitments or side hustles. We require your full focus to contribute to building an organization that is large, great, and lasting.



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