Payment Operations Manager

5 days ago


Hollywood, Florida, United States Amerantbank Full time
Job Description

Amerantbank is seeking a highly skilled Payment Operations Manager to oversee the day-to-day functions of our Payment Operations units. The ideal candidate will have a strong background in payment processing and a proven track record of ensuring compliance with federal, state, and banking regulations.

Key Responsibilities:
  • Manage and lead the Payment Operations units to ensure high levels of risk controls, audits, and adherence to internal policies and procedures.
  • Supervise and control the performance of Payment Operations units to achieve service quality and efficiency goals.
  • Review and modify operational procedures to strengthen controls and accommodate processing environments.
  • Serve as a subject matter expert for payment operating systems, applications, and technical matters.
  • Coordinate with Products/Marketing/Business units to execute payment strategy and develop Payment Operations plans.
  • Identify and implement new operational services to support payment products and improve existing services.
  • Coordinate efforts with Fraud Prevention and Call Center units to control and reduce fraud losses and streamline processes.
  • Oversee reconciliation and ensure balancing of Payment Operations related general ledgers and monetary batches.
  • Manage department budget, including invoicing and expenditures.
  • Coordinate with third-party vendors for training opportunities, upgrades, and system enhancements.
  • Comply with federal, state, and banking regulations, as well as corporate guidelines and procedures.
Bankcards:
  • Comply with MasterCard operating regulations and prepare and submit MasterCard Quarterly Operational Certificate.
  • Supervise Debit Card and Zelle operations to ensure procedures are followed and main responsibilities are performed efficiently.
  • Oversee ACH Operations Unit within Bankcard Operations and ensure timely processing of ACH Files.
  • Stay abreast of changes to NACHA regulations and update policies, procedures, and systems as needed.
  • Validate and approve BTEs and manage ATM Services.
Wires:
  • Oversee the processing of timely wire transfers and ensure compliance with established terms in contact.
  • Release wires needing upper-level approvals and participate in upgrades and new releases related to wire transfer systems.
Letters of Credit:
  • Supervise Letters of Credit Department to ensure proper procedures are followed and main responsibilities are performed efficiently.
  • Ensure timely payment of Letters of Credit and Collection Items and comply with BSA/OFAC policy and procedures.
Requirements:
  • College degree required; Master's degree in business administration or related field desirable.
  • 10 years of experience in payment processing, with experience in payment business development and project management.
  • Bilingual preferred, with advanced office equipment skills and proficiency in accounting balancing and reconciliations.


  • Hollywood, Florida, United States Amerantbank Full time

    Job Title: Payment Operations ManagerAmerantbank is seeking a highly skilled Payment Operations Manager to oversee the day-to-day functions of our Payment Operations units. As a key member of our team, you will be responsible for ensuring that all payment operations are conducted smoothly, accurately, and efficiently, while maintaining compliance with...


  • Hollywood, Florida, United States Amerant Bank Full time

    Job SummaryAmerant Bank is seeking a highly skilled Financial Crimes Investigator to join our team. As a key member of our Fraud Prevention Department, you will be responsible for investigating payment fraud across multiple channels and developing suspects and cases to prevent losses and recover funds.Key ResponsibilitiesInvestigate Confirmed Fraud Cases:...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States Domino's Pizza LLC Full time

    Job Title: Assistant ManagerAbout the Role:As an Assistant Manager at Domino's Pizza LLC, you will play a vital role in ensuring the smooth operation of our stores. Your primary responsibility will be to oversee the day-to-day activities of the store, including cost controls, inventory management, cash handling, and customer relations.Key...


  • Hollywood, Florida, United States Chico's Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Manager to join our team at Chico's. As a key member of our store operations team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture and driving business results.Key ResponsibilitiesPerformance CultureAnalyze sales reports and key...


  • Hollywood, Florida, United States Papa John's Full time

    {"Responsibilities": "Key ResponsibilitiesDevelop and implement quality standards to ensure customer satisfaction and brand loyalty.Manage sales and profit goals, ensuring adequate staffing levels and effective training programs.Oversee inventory management, cash handling, and administrative duties to maintain restaurant profitability.Ensure compliance with...


  • Hollywood, Florida, United States 5th HQ Full time

    {"title": "Bookkeeper", "description": "Financial Operations SpecialistWe are seeking a detail-oriented and organized Bookkeeper to support the smooth operation of our business. The ideal candidate will be responsible for managing various accounting and clerical tasks, ensuring the accuracy of financial records, and providing exceptional support to our...

  • Operations Manager

    6 days ago


    Hollywood, Florida, United States The North West Company Full time

    Job Title: Operations ManagerThe Operations Manager is a critical role within The North West Company, responsible for overseeing the day-to-day operations of our warehouses and distribution centers in Florida, California, and Tortola. This position requires a strong leader who can develop and implement effective operational plans, ensure compliance with...

  • Operations Manager

    7 hours ago


    Hollywood, Florida, United States VITAS Healthcare Full time

    Job Title: Operations ManagerAt Vitas Healthcare, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for managing the day-to-day activities of our Customer Service Supervisors, ensuring an efficient and timely intake/admission process for new patient referrals.Key Responsibilities:Manage all...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States The North West Company Full time

    Job SummaryThe North West Company is seeking an experienced Operations Manager to oversee all warehouse and distribution functions in Florida, California, and Tortola. This role will be responsible for developing implementation plans, directing warehouse and distribution activities, and ensuring performance targets are achieved.Key ResponsibilitiesProvide...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States VITAS Healthcare Full time

    About the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at Vitas Healthcare. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Care Connection Center, ensuring that our patients receive the highest level of care and service.Key ResponsibilitiesLeadership...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States Inktel Full time

    Job SummaryInktel is seeking a highly skilled and experienced Operations Manager to lead our call center team. As a key member of our management team, you will be responsible for developing and implementing strategies to drive business growth, improve customer satisfaction, and increase operational efficiency.Key ResponsibilitiesDevelop and Implement...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a skilled Assistant Manager to oversee daily operations and drive business growth. Key responsibilities include managing cost controls, inventory, and customer relations while ensuring a safe and rewarding work environment. The ideal candidate will have prior leadership experience, excellent customer service skills, and the...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is committed to creating a safe and inclusive work environment where team members can grow and thrive. As an Assistant Manager, you will play a key role in ensuring the success of our stores by overseeing cost controls, inventory management, and customer relations. Your leadership skills and experience will be essential in driving sales...

  • Operations Manager

    3 weeks ago


    Hollywood, Florida, United States Duck Donuts Full time

    Job DescriptionJob Title: General ManagerJob Summary:Duck Donuts is seeking an experienced leader in the foodservice industry with strong interpersonal skills to manage the daily operations of one or more Duck Donuts shops.Key Responsibilities:Team Management: Consistently delivers outstanding guest experiences through hiring, training, and constantly...

  • Operations Manager

    3 weeks ago


    Hollywood, Florida, United States Inktel Full time

    Job SummaryInktel is seeking a highly skilled and experienced Operations Manager to lead our call center team. As a key member of our management team, you will be responsible for developing and implementing strategies to drive business growth, improve customer satisfaction, and increase productivity.Key ResponsibilitiesDevelop and Implement Business...

  • Operations Manager

    2 weeks ago


    Hollywood, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a skilled Assistant Manager to lead our team. As an Assistant Manager, you will be responsible for overseeing daily operations, managing inventory, and ensuring exceptional customer service. Key responsibilities include: * Managing cash handling and inventory control * Leading a team of employees to achieve sales and customer...


  • Hollywood, Florida, United States Domino's Franchise Full time

    Restaurant Management Opportunity Are you a seasoned professional looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? We're seeking a talented Restaurant Operations Manager to join our team at Domino's Pizza. **About the Role** As a Restaurant Operations...


  • Hollywood, Florida, United States Domino's Corporate Full time

    Position OverviewThe Store Operations Manager is tasked with the comprehensive oversight of daily activities within a Domino's outlet. This role encompasses leadership and management of store operations, ensuring adherence to operational benchmarks, food safety standards, and profitability while fostering an inclusive and engaged workplace culture.What We...


  • Hollywood, Florida, United States Domino's Corporate Full time

    Position OverviewThe Store Operations Manager is tasked with managing the daily functions of a Domino's location. This role encompasses comprehensive leadership and oversight of store operations, ensuring adherence to operational benchmarks, food safety standards, and profitability goals while fostering an inclusive and motivated workplace.What We Provide:A...


  • Hollywood, Florida, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a highly skilled General Manager to oversee the daily operations of a single store. As a General Manager, you will provide overall leadership and supervision over operations, ensuring that our high standards for food safety, profitability, and customer satisfaction are met. Your responsibilities will include recruiting,...