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Operations Director

2 months ago

San Diego, California, United States CVS Health Full time
Job Summary

The Operations Manager is a key member of the Store Management team at CVS Health, responsible for driving store execution and performance while building consumer loyalty through excellent customer service.

Key Responsibilities
  • Lead and manage a team of store crew members to achieve sales and operational goals.
  • Supervise and direct activities of the store crew, ensuring effective communication and timely execution of tasks.
  • Support the Store Manager in developing and implementing action plans for operational and service improvement.
  • Assist customers with their questions, problems, and complaints, promoting a positive customer service culture.
Requirements
  • Deductive reasoning ability, advanced analytical skills, and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skills.
  • Ability to work a full-time flexible schedule, including early morning, overnight, and weekend shifts, as needed.
Preferred Qualifications
  • Experience as a retail manager or supervisor.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive pay range: $18.35 - $29.00 per hour.
  • Medical, dental, and vision benefits.
  • 401(k) retirement savings plan and Employee Stock Purchase Plan.
  • Term life insurance and short-term and long-term disability benefits.
  • Well-being programs, education assistance, and free development courses.
  • CVS store discount and discount programs with participating partners.
  • Paid Time Off (PTO) and paid holidays.