Patient Services Representative

2 days ago


Topeka, Kansas, United States GraceMed Health Clinic Full time
Job Title: Patient Services Representative

GraceMed Health Clinic, Inc. is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities:
  • Greets and checks in patients, ensuring a warm and welcoming atmosphere.
  • Verifies patient information and updates records in our electronic database.
  • Assists with scheduling appointments and reminders, ensuring timely and accurate communication.
  • Prepares paperwork and documents for patients, maintaining confidentiality and accuracy.
  • Documents patient cancellations and no-shows, adhering to our protocols.
  • Receives and distributes deliveries, maintaining a clean and organized workspace.
Requirements:
  • High school diploma or equivalent required.
  • Bilingual Spanish preferred.
  • Previous customer service experience and medical/dental receptionist experience a plus.
Working Conditions:

This role requires the ability to sit and/or stand for long periods, with occasional bending, stooping, and lifting (up to 50lbs.). You will interact with physicians, patients, and other office personnel, and may be exposed to blood and body fluids. Visual acuity and manual dexterity are essential for computer interface and phone handling.

As an employee of GraceMed Health Clinic, Inc., you are bound by principles of medical ethics and confidentiality. You will have access to confidential patient information and must maintain the highest level of discretion and professionalism.



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