Customer Service Representative
1 day ago
IONOS Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving technical issues, and promoting our products and services.
Key Responsibilities:- Resolve customer issues via phone, email, and chat
- Troubleshoot technical and billing concerns
- Recommend and sell products and services to customers
- Manage workload efficiently and meet departmental goals
- Technical support and customer service experience
- Strong written and spoken communication skills
- Ability to adapt to changing products and processes
- General familiarity with computer functionality and internet use
IONOS Inc. is an equal opportunity employer and does not discriminate on the basis of any status protected by law.
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