Business Service Representative

4 days ago


Topeka, Kansas, United States Capfed Full time

**Job Summary**

Capfed is seeking a highly skilled Business Service Representative to join our team. As a Business Service Representative, you will be responsible for providing exceptional customer service to business and commercial customers.

**Key Responsibilities**

* Respond to incoming calls and emails from business and commercial customers, providing timely and accurate support for their banking products and services.

* Perform teller functions, including transferring funds, stopping payments, and processing loan payments, to ensure customer needs are met in a polite and friendly manner.

* Identify opportunities to offer business and commercial customers additional products and services, and make referrals to Business Bankers as necessary.

* Collaborate with other departments and branches to fulfill customer requests and provide support as needed.

* Participate in proactive team efforts to achieve departmental and company goals.

**Requirements**

* One to three years of similar or related experience, including preparatory experience.

* High school diploma or equivalent required.

* Strong communication and interpersonal skills, with the ability to build trust and rapport with customers and colleagues.

**What We Offer**

* A dynamic and supportive work environment.

* Opportunities for professional growth and development.

* A competitive compensation and benefits package.



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