Hotel Operations Manager

1 day ago


Lakeland, Florida, United States Staybridge Lakeland Full time
Job Description

Job Summary:

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Staybridge Lakeland. As an Assistant General Manager, you will play a key role in leading our team to success and driving financial growth.

Key Responsibilities:

  • Operations Management: Oversee all aspects of hotel operations, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
  • Leadership and Strategy: Provide vision, leadership, and strategy to inspire associates to deliver exceptional service and drive financial success.
  • Team Development: Enable innovation and drive results by executing successful sales and marketing campaigns, understanding dynamic revenue management, and driving profit to the bottom line through strong financial controls.
  • Talent Acquisition: Collaborate with department leadership to recruit and hire the next generation of talent to ensure the best experience for our guests, while adhering to staffing and budget guidelines.
  • Additional Responsibilities: Perform other reasonable job duties as requested.

Competencies:

  • Problem Solving
  • Customer Service
  • Oral Communication
  • Written Communication
  • Team Work
  • Managing Skills
  • Organizational Support
  • Attendance/Punctuality
  • Dependability
  • Professionalism
  • Safety and Security

Benefits:

  • IHG Team Member Travel Program
  • 401K Program
  • Tuition Assistance
  • Employee Referral Bonus


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