Student Services Coordinator

2 weeks ago

Salisbury, Maryland, United States InsideHigherEd Full time
Job Summary

We are seeking a highly motivated and experienced Recruiting & Enrollment Advisor to join our team at Rowan-Cabarrus Community College. As a key member of our enrollment management team, you will play a critical role in recruiting and enrolling students in our college programs.

Key Responsibilities
  • Counsel prospective students daily via face-to-face meetings, virtual meetings, telephone, email, and text communications to encourage campus visits and completion of the admissions and enrollment process.
  • Conduct follow-up to determine students' educational needs, concerns, interests, and career options.
  • Utilize and maintain various student information systems and technology to track and communicate with prospective students and applicants.
  • Establish expertise in administering the Career and College Promise program, including recruiting, enrollment process, advising, registration, and compliance with all program requirements and state board code.
  • Develop and maintain relationships with local high school partners to explain benefits of the College programs.
  • Recruit high school and adult prospective students, assess their educational needs, and explain the benefits and objectives of the programs offered by the College.
  • Actively participate in college/career fairs at high schools and other community outreach events.
  • Assist with planning and facilitating recruiting activities for the College, including face-to-face information sessions, campus tours for school groups, individual prospective student visitors, and off-site recruiting events.
  • Closely assist and mentor new students through the admissions and enrollment process, including career and academic advising, planning, placement testing, and registration support.
  • Analyze and evaluate strategic and targeted recruitment needs while generating creative and cost-effective ideas to innovate recruitment strategy.
Requirements
  • Bachelor's degree in counseling, education, human services, social work, or related field with at least four (4) years of related human services experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.
  • Two years' experience in admissions, recruiting, or direct sales required.
  • Exceptional communication, presentation, and interpersonal skills required.
  • Highly self-motivated and directed.
  • Detail-oriented with ability to prioritize multiple projects.
  • Passionate, polished, professional, and excited to help students.
  • Natural problem solver with a bias toward action.
  • Hardworking and dedicated innovator.
  • Knowledge of student recruitment and retention issues.
  • Exceptional communication skills, both written and verbal, and ability to interact professionally.
  • Positive attitude with an energetic, friendly, outgoing, results-oriented outlook.
  • Strong computer, problem-solving, and analytical skills; skill in the use of computerized database programs.
  • Excellent organizational skills, attention to details, and follow-through.
  • Outstanding ability to work effectively in teams of diverse people and organizations.

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