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Patient Services Coordinator

2 months ago

Salisbury, Maryland, United States Peninsula Orthopaedic Associates Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Representative to join our team at Peninsula Orthopaedic Associates. As a Patient Services Representative, you will be the first point of contact for patients and will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Greet patients and gather, verify, and enter all necessary information into our electronic medical records (EMR) and practice management (PM) systems.
  • Manage patient flow and coordinate with healthcare providers to ensure timely and effective care.
  • Provide exceptional customer service and respond to patient inquiries in a professional and courteous manner.
  • Work collaboratively with other team members to achieve departmental goals and objectives.
Requirements
  • High School diploma or equivalent required.
  • Experience in a clinic or hospital setting is a must.
  • Excellent time management skills and ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills.
Work Environment

This is a full-time position with opportunities for growth and development within our organization. We offer a competitive salary and benefits package, as well as a dynamic and supportive work environment.