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Front Desk Coordinator
2 months ago
Aimbridge Hospitality is seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.
Key Responsibilities:
- Register guests and process check-in and check-out procedures
- Provide accurate and timely information to guests regarding hotel services and amenities
- Respond to guest inquiries and resolve any issues in a professional and courteous manner
- Process payments and handle guest accounts
- Collaborate with other hotel departments to ensure a smooth and efficient guest experience
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and credit transactions
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and advancement
- A dynamic and supportive work environment