Customer Experience Specialist
3 days ago
We are seeking a skilled Customer Experience Specialist to join our team at Lake Michigan Credit Union. As a Customer Experience Specialist, you will be responsible for providing exceptional service to our members by partnering them with products that cater to their financial needs.
About the Role:
- Provides members with an exceptional level of service by offering tailored financial solutions.
- Builds strong relationships with business partners and successfully refers products to them.
- Able to assist in all aspects of the branch as needed, such as processing transactions and vault responsibilities.
- Willing to represent LMCU within the community or at various sponsored events.
Requirements:
- One to three years of similar or related experience.
- Excellent written and verbal communication skills.
Benefits:
- Estimated salary: $45,000 - $65,000 per year based on location and experience.
- Comprehensive health and wellness package including medical, dental, and vision coverage.
- Matching health savings account contributions and dependent care flexible spending account (FSA).
- Retirement options like 401(k) with company match and pension.
- Paid time off, vacation, personal days, paid holidays, sick days, and flex time.
- Tuition reimbursement.
About Us:
Lake Michigan Credit Union is a not-for-profit institution owned by its members, offering a range of benefits and advantages over traditional banks. We are committed to serving our members' lifetime financial needs and provide ongoing training, development, support, and opportunities for career growth.
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