Customer Experience Specialist

3 weeks ago


Rochester, Michigan, United States JoS. A. Bank Full time

We are looking for a Customer Experience Specialist to join our team at Jos. A. Bank Clothiers. In this role, you will be responsible for:

About the Job

This position involves:

  • Demonstrating expertise in our tuxedo collection;
  • Providing exceptional customer service by assisting with all customer needs, including alterations appointments, pick-ups, special orders, and sales;
  • Ensuring a perfect fit through proper measurements and style selection.

We offer a salary range of $45,000 - $60,000 per year, based on experience.

Responsibilities

To excel in this role, you should have:

  • Excellent communication and interpersonal skills;
  • The ability to work effectively in a fast-paced environment;
  • A passion for delivering outstanding customer service.

We are an equal opportunities employer and welcome applications from diverse candidates.



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