Insurance Client Experience Specialist

4 days ago


Rochester, Michigan, United States Ivy Fields-Releford - State Farm Agent Full time
Job Title: Insurance Client Experience Specialist

We are seeking an experienced and customer-focused professional to join our team as an Insurance Client Experience Specialist. This role is ideal for individuals who enjoy building strong relationships with clients and resolving complex issues in a timely manner.

Responsibilities:
  • Maintain accurate and up-to-date client records.
  • Assist with retention strategies to ensure high levels of client satisfaction.
  • C coordinate with internal teams to resolve client inquiries and issues.


Qualifications:
  • Strong communication and problem-solving skills.
  • Proven experience in customer service or a related field.
  • Bilingual Spanish language skills preferred.


About the Role:
This is an exciting opportunity to join a successful insurance agency and contribute to the growth of a dynamic team. As an Insurance Client Experience Specialist, you will have the opportunity to enhance your career while delivering exceptional client experiences that reinforce the success of our agency.

Compensation: The estimated annual salary for this role is $60,000 - $80,000, depending on experience and qualifications.

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