Customer Experience Coordinator

6 days ago


Rochester, Michigan, United States R1 RCM Full time

At R1 RCM, we are committed to providing innovative solutions that enhance the patient experience and drive financial performance for our clients.

As a Customer Experience Coordinator, you will play a key role in delivering exceptional patient care and ensuring seamless registration processes.

This is an exciting opportunity for individuals who possess excellent communication skills and a passion for delivering outstanding customer experiences.

With a competitive hourly rate of $17.40 - $22.80, this role offers a great starting point for those looking to launch their career in healthcare.

Job Overview:

  • Deliver exceptional patient care and ensure seamless registration processes
  • Build strong relationships with patients and stakeholders
  • Communicate effectively and clearly with patients and team members
  • Collaborate with the healthcare team to ensure smooth patient flow

Key Responsibilities:

  • Register patients accurately and efficiently
  • Respond to patient inquiries and resolve any issues promptly
  • Collaborate with the healthcare team to address patient concerns
  • Ensure compliance with regulatory requirements and industry standards

Benefits:

  • Competitive hourly rate: $17.40 - $22.80
  • Ongoing training and development opportunities
  • Collaborative and supportive work environment
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