Medical Office Coordinator
5 days ago
We are seeking a highly organized and detail-oriented Medical Front Desk Receptionist to join our team at Foot And Ankle Specialists. As a Medical Front Desk Receptionist, you will be responsible for providing exceptional patient care and administrative support to our medical office.
Key Responsibilities:- Welcome patients upon arrival and answer questions and concerns
- Answer incoming calls, provide information, and transfer calls or take messages as necessary
- Schedule appointments and maintain patient records
- Collect deductibles, coinsurance, balances, copays, and sell OTC items
- Check all required AR/AP changes since last visit and update records accordingly
- Maintain multiple doctor's schedules and list of orthotics received
- Check next day charts for insurance eligibility and necessary referrals and prior authorizations
- Prepare end of day reports, deposit slips, and upload to shared files daily
- Review billing claims and denials and collect necessary information from the provider or patient
- High School Diploma/GED equivalent
- Ability to establish and maintain effective working relationships with patients, other employees, and the public
- 2+ years' admin support in a medical environment preferred
- Knowledge about health insurance, pre-authorization, insurance verification, medical terminology, CPT codes, and ICD-9 codes preferred
- Must have excellent customer service skills
- Able to work in a fast-paced and demanding work environment
- Must demonstrate a strong work ethic and maintain professionalism at all times
- Must have a team mentality, flexibility, and willingness to learn
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) plan with Company Match
- Employee Discount Program
- Paid Time Off
- Paid Holidays
We offer a competitive salary and benefits package to the right candidate. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, please submit your application.
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