Customer Experience Specialist

2 weeks ago


Bristol, Tennessee, United States CarMax Full time
About the Role

As a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and provide support to customers throughout their journey, ensuring a seamless and transparent process.

Key Responsibilities
  • Provide top-notch customer service by guiding customers through every step of the buying and selling process.
  • Conduct thorough vehicle condition assessments to ensure accurate appraisals.
  • Check in and receive vehicles, complete daily scanning and reconciliation of inventory, and perform cosmetic inspections to ensure quality standards are met.
  • Perform various administrative duties, including printing daily reports, maintaining transaction paperwork, and contacting finance companies.
  • Create service appointments and review repair order invoices to ensure accuracy and documentation.
Requirements
  • Demonstrate exceptional communication skills and confidence in self, product, and CarMax.
  • Build and maintain strong relationships with customers and colleagues.
  • Balance customer needs with business requirements when making decisions.
  • Seek to fully understand and meet customer needs, creating win-win solutions to issues.
  • Perform multiple duties in a fast-paced environment, reading, interpreting, and transcribing data to maintain accurate records.
About CarMax

CarMax is a leader in the retail automotive industry, committed to delivering honest, transparent, and high-integrity experiences to customers. Our team of over 25,000 associates work together to deliver iconic customer experiences and help every associate grow their career and achieve their best.



  • Bristol, Tennessee, United States Best Buy Full time

    {"title": "Customer Experience Specialist", "description": "**About the Role**As a Customer Experience Specialist at Best Buy, you will be the face of our company for every customer who visits our stores. Your passion for technology and customer service will shine through as you help customers find the right solutions to fit their needs.**Key...


  • Bristol, Tennessee, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Bristol, Tennessee, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Bristol, Tennessee, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...


  • Bristol, Tennessee, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide guidance and support to customers throughout their car-buying...


  • Bristol, Tennessee, United States CarMax Full time

    About this roleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will be empowered to provide guidance and support to customers throughout their journey, ensuring a seamless and transparent process. Your ability to build strong relationships and communicate effectively with teams across the...


  • Bristol, Tennessee, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. We're obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great...


  • Bristol, Tennessee, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide exceptional customer service by guiding...


  • Bristol, Tennessee, United States Bass Pro Shops Full time

    Job Title: Service SpecialistJob Summary: We are seeking a highly motivated and detail-oriented Service Specialist to join our team at Bass Pro Shops. As a Service Specialist, you will play a critical role in ensuring a positive customer experience by providing exceptional service and support in all aspects of our Service Department operations.Key...

  • Help Desk Specialist

    1 month ago


    Bristol, Tennessee, United States Advanced Call Center Technologies, LLC. Full time

    Job Title: Help Desk SpecialistAt Advanced Call Center Technologies, LLC., we are seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via...


  • Bristol, Tennessee, United States Anders Group Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at Anders Group. As a Travel Nurse ICU Specialist, you will provide high-quality patient care in a fast-paced ICU environment.Job Summary:This travel nursing job in Bristol, Tennessee requires a dedicated and compassionate Registered Nurse with ICU...

  • Phlebotomy Specialist

    4 weeks ago


    Bristol, Tennessee, United States TalentBurst Full time

    Job Title: Phlebotomy SpecialistAbout the Role:The Phlebotomy Specialist represents the face of our company to patients who come in for their health routine or for insights into life-defining health decisions. The Phlebotomy Specialist draws quality blood samples from patients and prepares those specimens for lab testing while following established practices...


  • Bristol, Tennessee, United States Anders Group Full time

    Job Title: Travel Nurse ICU SpecialistAnders Group is seeking a skilled Travel Nurse ICU Specialist to join our team for a travel nursing assignment in a reputable healthcare facility.Job Details:Specialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU...


  • Bristol, Tennessee, United States Anders Group Full time

    Job Title: Travel Nurse ICU SpecialistAnders Group is seeking a skilled Travel Nurse ICU Specialist to join our team in Bristol, Tennessee.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will have the...


  • Bristol, Tennessee, United States Anders Group Full time

    Job Title: Travel Nurse ICU SpecialistAnders Group is seeking a skilled Travel Nurse ICU Specialist to join our team in Bristol, Tennessee.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelAs a Travel Nurse ICU Specialist, you will have the...

  • Service Specialist

    5 hours ago


    Bristol, Tennessee, United States Cabela's Full time

    Job SummaryThe Service Specialist plays a vital role in ensuring a positive and productive experience for all customers. This position assists in various aspects of Service Department operations, including unit inventory procedures, pre-delivery inspections, and delivery orientations. Additionally, the Service Specialist may assist customers with service or...

  • Sales Associate

    2 days ago


    Bristol, Tennessee, United States Talbots Full time

    Key Responsibilities:As a Sales Associate at Talbots, you will engage with customers to sell products in a relevant, timely, and meaningful way. You will create and build relationships with customers, be passionate about selling, and seek organized ways to maximize store traffic. Excellent verbal communication skills are required for this role.What We...


  • Bristol, Tennessee, United States Frontier Health Full time

    Job Title: Direct Support SpecialistFrontier Health is seeking a dedicated and compassionate Direct Support Specialist to join our team. As a Direct Support Specialist, you will play a vital role in supporting individuals with Intellectual and Developmental Disabilities in achieving their highest level of independence.Job Summary:The Direct Support...

  • ICU Nurse Specialist

    1 month ago


    Bristol, Tennessee, United States Health Advocates Network-Nursing Full time

    Job Title: ICU Nurse SpecialistWe are seeking a highly skilled ICU Nurse Specialist to join our team at Health Advocates Network-Nursing. As a travel nurse, you will have the opportunity to work in a dynamic and challenging environment, providing exceptional patient care and contributing to the success of our healthcare team.Job Description &...


  • Bristol, Tennessee, United States Go Healthcare Full time

    Job Title: Travel Nurse ICU SpecialistGo Healthcare is seeking a skilled Travel Nurse ICU Specialist to join their team in Bristol, Tennessee.Job SummaryWe are looking for a dedicated and compassionate Travel Nurse ICU Specialist to provide high-quality patient care in our Intensive Care Unit. As a Travel Nurse ICU Specialist, you will have the opportunity...