Customer Experience Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.
Key Responsibilities- Provide personalized support to customers throughout their car-buying journey, from initial contact to final sale.
- Conduct thorough vehicle condition assessments to ensure accurate appraisals and customer satisfaction.
- Process sales paperwork and manage inventory to ensure efficient sales operations.
- Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
- High school diploma or equivalent required; sales and customer service experience preferred.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in Microsoft Office Suite.
CarMax is a leading retailer of used cars, committed to delivering an honest and transparent car-buying experience. Our team of over 25,000 associates is dedicated to providing exceptional customer service and helping each other grow their careers. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Experience Specialist
2 months ago
Bristol, Tennessee, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car-buying experience for our customers.Key ResponsibilitiesProvide personalized support to customers...
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Customer Experience Specialist
1 month ago
Bristol, Tennessee, United States CarMax Full timeAbout the RoleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will act as a guide and provide support to customers throughout their journey, ensuring a seamless and transparent process.Key ResponsibilitiesProvide top-notch customer service by guiding customers through every step of the...
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Customer Experience Specialist
4 weeks ago
Bristol, Tennessee, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers.Key ResponsibilitiesProvide guidance and support to customers throughout their car-buying...
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Customer Experience Specialist
4 weeks ago
Bristol, Tennessee, United States CarMax Full timeAbout this roleAs a Customer Specialist at CarMax, you will play a vital role in delivering an exceptional customer experience. You will be empowered to provide guidance and support to customers throughout their journey, ensuring a seamless and transparent process. Your ability to build strong relationships and communicate effectively with teams across the...
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Customer Service Representative
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