Phlebotomy Specialist

2 weeks ago

Bristol, Tennessee, United States TalentBurst Full time
Job Title: Phlebotomy Specialist

About the Role:
The Phlebotomy Specialist represents the face of our company to patients who come in for their health routine or for insights into life-defining health decisions. The Phlebotomy Specialist draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The Phlebotomy Specialist has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.

Key Responsibilities:
  • Under the direction of the area supervisor, perform daily activities accurately and on time.
  • Maintain a safe and professional environment.
  • Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
  • Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
  • Maintains required records and documentation.
  • Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Requirements:
  • Ability to provide quality, error free work in a fast-paced environment.
  • Ability to work independently with minimal on-site supervision.
  • Excellent phlebotomy skills to include pediatric and geriatric.
  • Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
  • Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
  • Must be able to make decisions based on established procedures and exercise good judgment.
  • Must have reliable transportation, valid driver license, and clean driving record, if applicable.
  • Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
  • Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
  • Training locations may vary based on trainer availability.

Education and Experience:
  • High school diploma or equivalent.
  • Medical training: medical assistant or paramedic training preferred.
  • Phlebotomy certification preferred.
  • Minimum of THREE YEARS phlebotomy experience REQUIRED, inclusive of pediatric, geriatric and capillary collections.
  • Minimum 2 years in a Patient Service Center environment preferred.
  • Customer service in a retail or service environment preferred.
  • Keyboard/data entry experience.

Additional Requirements:
  • Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
  • Must be available to work whenever scheduled, BE ON TIME, and stay for the entire shift.
  • Excessive absenteeism/tardiness is not tolerated and will be cause for termination.
  • Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates. Candidates need to be within a 20-25 min commute window to ensure their ability to travel to/from the site for coverage.

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