Sales Representative via Phone

2 weeks ago


Alpharetta, United States MGR Workforce Full time

Job Title:
Telemarketer

Job Overview:


As a Telemarketer, your main duty will be to connect with potential clients over the phone to promote and sell various products or services.

Your role will involve utilizing strong communication abilities to effectively present offerings, address objections, and ultimately secure sales or set appointments for the sales team.

This position demands resilience, determination, and a focus on results to achieve or surpass sales objectives.

Salary:
$13.50 Per Hour

Location:
Remote

Hours: 9am to 5pm

Key Responsibilities:

Outbound Calls:
Make outbound calls to potential customers using prepared scripts to introduce products or services.

Product Knowledge:

Acquire a thorough understanding of the products or services offered to effectively communicate their features, advantages, and benefits to potential customers.


Customer Engagement:
Foster meaningful conversations with prospects, build rapport, and identify their needs or interests.

Sales Pitch:
Present products or services convincingly, emphasizing their value proposition and addressing any objections or concerns raised by prospects.

Lead Generation:
Generate leads and qualify prospects through effective questioning and active listening.

Appointment Setting:
Arrange appointments for sales representatives or direct qualified leads to appropriate sales channels.
Follow-up: Conduct follow-up calls to nurture leads, answer questions, and facilitate the sales process.

Database Management:
Keep accurate and up-to-date records of interactions, customer details, and sales activities in the CRM system.

Sales Targets:
Achieve or exceed sales targets and Key Performance Indicators (KPIs) established by the organization.

Compliance:

Follow regulatory requirements and company policies regarding telemarketing practices, including Do Not Call (DNC) lists and data protection regulations.


Skills and Qualifications:
Proven experience in telemarketing, sales, or customer service roles preferred.
Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits convincingly.
Persuasive and negotiation skills to overcome objections and close sales.
Resilience and perseverance to handle rejection and maintain motivation.
Strong organizational skills and attention to detail for maintaining accurate records and managing follow-up activities.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with CRM software and proficiency in basic computer applications.
High school diploma or equivalent required; additional education or certifications in sales or marketing is a plus.

Working Conditions:
Telemarketers typically work in office settings, often in call centers or sales departments.
The role involves spending extended periods on the phone, making outbound calls and engaging with prospects.

Depending on the organization, flexible working hours and shifts may be available, including evenings and weekends to reach potential customers at their convenience.

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