Event Services Technician
2 weeks ago
About United Site Services:
United Site Services stands as the premier provider in the realm of comprehensive site solutions, dedicated to fostering partnerships that facilitate the success of our clients' projects and events.
Our extensive industry knowledge, commitment to process excellence, and focus on corporate accountability form the foundation of our value proposition, each reinforced by effective, best-practice initiatives.
Our achievements are driven by the commitment and teamwork of our diverse workforce, which encompasses field technicians, customer service representatives, sales experts, and operational specialists.
By becoming a part of United Site Services, you will join an organization that prioritizes continuous enhancement, collaboration, and excellence in all facets of our operations.
Position Overview:
The Event Services Technician is tasked with operating a company service vehicle and traveling to various event locations to service, pump, and clean portable sanitation units or holding tanks.
This role also includes the basic pick-up and delivery of units and the installation and dismantling of temporary fencing at special events.
Workdays are typically from Thursday to Monday.The Event Services Technician must be prepared to travel to support events across the region and assist other areas as required.
Key Responsibilities:
Conduct daily pre-shift inspections of the vehicle and report any deficiencies to management promptly. Perform daily checks on all tools assigned to the vehicle to ensure safety and functionality. Verify that the vehicle is loaded with all necessary materials (units, fence panels, poles, etc.) and tools to fulfill service requests.
Operate service vehicles to and from designated work sites based on assignment details. Maintain a clean and well-stocked vehicle.
Drive flatbed trucks to and from designated work sites according to daily routing information to deliver or retrieve portable sanitation units, handwashing stations, holding tanks, or containers.
Drive fence trucks to and from designated work sites based on daily routing information to deliver or retrieve fencing materials (chain link, panels, etc.).
Operate tanker/transfer trucks to and from local disposal sites and complete necessary paperwork as required.
Service portable sanitation units, holding tanks, septic systems, sinks, showers, etc., at various job sites by adhering to the company's servicing protocols.
Unload all fencing materials and install panels using appropriate tools at the job site according to predetermined specifications.
Troubleshoot and address basic repairs and maintenance on-site to avoid disrupting the customer experience. Report all special maintenance requests and/or equipment replacements as necessary.
Perform pick-up and delivery of United Site Services units at customer locations in a timely manner, aligning with customer requirements.
Strategically plan for customer needs by discussing their pick-up and delivery requirements to ensure satisfaction of current and future needs.
Collaborate with dispatch to stay informed on service schedule changes throughout the day and adapt as necessary.
Conduct all work duties safely in accordance with United Site Services and DOT safety standards to prevent accidents or injuries.
Engage with customers on-site to ensure their service expectations are met.
Work with Operations Manager/Supervisor/Coordinator by providing customer feedback related to service needs and expectations.
Meet with site representatives to confirm work orders.
Maintain communication with supervisors via telephone or radio to receive additional instructions or changes to work locations.
Keep a truck log in compliance with state and federal regulations.
Perform other duties as assigned.
Qualifications:
Ability to read, comprehend, and adhere to the regulations of the Federal Transit Administration and U.S. Department of Transportation.
Strong problem-solving skills.
Ability to identify vehicle maintenance needs.
Excellent verbal and written communication skills.
Proficient language and mathematical skills.
Ability to define problems, gather data, establish facts, and draw valid conclusions.
Ability to handle problems involving a few concrete variables in standardized situations.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively present information in one-on-one settings to customers, clients, and other associates.
Valid Technician License (Class CDL A or B with endorsement or Class C, D, or E depending on state regulations).
Physical Requirements:
Ability to sit while driving and stand while servicing products.
Use hands and fingers to handle, control, or feel objects, tools, or controls.
Repetitive movements.
Ability to see details of objects at varying distances.
Clear speech for customer understanding.
Ability to comprehend spoken communication.
Ability to hear and distinguish sounds.
Ability to walk for extended periods without exertion.
Ability to enter and exit equipment by stepping and kneeling.
Ability to lift up to 40 lbs from waist to shoulders.
Ability to lift 30 lbs from the floor to head height.
Ability to crouch and squat.
Ability to push and pull 100 lbs horizontally.
Benefits Overview:
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Vacation & Paid Time Off (pro-rated for Part-Time employees).
Medical/Pharmacy coverage.
Dental and Vision insurance.
Employer-Paid Short-Term and Long-Term Disability.
Employer-Paid Basic Life & Accidental Death and Dismemberment insurance.
Voluntary Employee Life & Accidental Death and Dismemberment insurance.
Voluntary Spousal and Dependent Life insurance.
Hospital Indemnity, Accident, and Critical Illness coverage.
Commuter/Transit Account.
Healthcare Flexible Spending Account.
Dependent Care Flexible Spending Account.
Health Savings Account.
401(k) plan with employer match.
Employer-Paid Employee Assistance Program (EAP).
Employee Discounts.
Salary Range:
$18.00 – $36.00 / hour
Pay Transparency Statement:
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US.
Within the posted salary range, individual pay is determined by geographic location, job-related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement:
United Site Services is an equal opportunity employer.
In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.
Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
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