Residential Services Manager

2 weeks ago


Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time
Job Overview

Salary: $50,000 Annually

Training: Comprehensive paid training provided

Work Schedule: Monday to Friday, 8 AM to 4 PM PT, 40 hours per week

Position Summary:

The Residential Services Manager plays a pivotal role in ensuring high-quality residential support services while adhering to regulatory standards and organizational expectations. This leadership position requires a deep understanding of the legislative framework surrounding Intellectual Disabilities (ID) and a commitment to ethical practices.

Key Responsibilities:
  • Oversee and guide Direct Support Professionals in their roles.
  • Ensure all team members complete mandatory training sessions annually.
  • Recruit, train, assess, and manage staff performance.
  • Evaluate program outcomes regularly to ensure effectiveness and compliance.
  • Stay informed about current licensing regulations and legislative changes in the ID sector.
  • Review program performance against individual goals, budgetary constraints, and agency policies.
  • Collaborate with the Vice President of Finance to monitor budgetary adherence.
  • Manage expenditures related to staffing, food, and supplies.
  • Participate in administrative meetings and conduct monthly staff gatherings.
  • Oversee medication management, including inventory and new hire training.
  • Facilitate monthly fire drills and ensure safety protocols are followed.
  • Communicate resource needs to provide optimal services for individuals.
  • Maintain an active presence in assigned programs to support compliance with licensing standards.
  • Promote a positive image of Fitzmaurice Community Services, Inc. by addressing concerns promptly.
  • Follow established protocols for addressing non-routine issues related to individuals, finances, and staff.
  • Ensure all licensing requirements are consistently met.
  • Assist in program operations as needed, including performing Direct Support Professional duties.
  • Update staff schedules prior to shifts and manage petty cash and individual finances.
Qualifications:
  • Education as required by regulatory standards.
  • High School Diploma or equivalent.
  • Experience working with individuals with Intellectual/Behavioral disabilities.
  • Background in residential group home settings.
  • Familiarity with Individual Service Plans and Shift Scheduling is highly preferred.
  • Strong communication skills, both verbal and written, along with proficiency in Microsoft Word, Excel, and Email.
  • Ability to handle on-call responsibilities, including crisis management and emergency responses.
  • Physical capability to perform all job-related duties.
  • Certification in CPR/First Aid.
  • Must be at least 18 years old.
  • Valid U.S. Driver's License with eligibility for company insurance.
  • Proficient in computer usage.
  • Willingness to work unconventional schedules, as services are provided 24/7 throughout the year.

Equal Opportunity Employer



  • Stroudsburg, Pennsylvania, United States Resources for Human Development Full time

    Job OverviewPosition Title: Crisis Worker - ResidentialReports To: Program DirectorPosition Summary:The Crisis Worker operates under the guidance of Management to ensure compliance with all operational protocols and standards. This role involves delivering direct support to clients, their families, and relevant stakeholders, facilitating the achievement of...


  • Stroudsburg, Pennsylvania, United States Resources for Human Development Full time

    Job OverviewPosition Title: Crisis Worker - ResidentialReports To: Program DirectorPosition Summary:The Crisis Worker operates under the supervision of Management, ensuring adherence to all operational protocols and regulations. This role involves delivering direct support to clients, their families, and associated resources, aiding clients in achieving...


  • East Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Position OverviewSalary: $18/hrSchedule: Sunday through Thursday, 2:30 PM - 10:30 PM (Total: 40 hrs/week)Overview:This role involves providing essential support within a licensed community residential facility dedicated to individuals with intellectual disabilities or behavioral health needs. The position requires collaboration with the Program Manager to...


  • East Stroudsburg, Pennsylvania, United States Nauman Inc Full time

    Job SummaryWe are seeking a skilled HVAC Service Technician to join our team at Nauman Inc. As a key member of our contracting, HVAC, plumbing, and property management divisions, you will play a crucial role in delivering high-quality service to our customers.Key ResponsibilitiesCustomer Satisfaction: Prioritize customer satisfaction by confidently offering...


  • Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Job SummaryFitzmaurice Community Services, Inc. is seeking a dedicated and compassionate Support Professional to join our team. As a Support Professional, you will play a vital role in providing a safe, clean, and comfortable living environment for individuals in a community residential setting.Key ResponsibilitiesProvide a safe and supportive living...


  • Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Position OverviewSalary: $18.00/hrTraining: Comprehensive paid training provided.Work Schedule: Saturdays and Sundays from 7:00 AM to 3:00 PM, totaling 16 hours per week.Key ResponsibilitiesThe following duties may vary in intensity and frequency based on the specific program:Ensure a safe, clean, and nurturing living environment for individuals in a...


  • Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Position OverviewSalary: $17/hrWork Schedule: Sundays 7am-3pm & Saturdays 7am-11am, totaling 24 hours per week.Key Responsibilities:The following duties may vary in intensity and frequency based on the specific program:Ensure a safe, clean, and supportive living environment for individuals in a community residential setting.Encourage and assist individuals...


  • Stroudsburg, Pennsylvania, United States Resources for Human Development Full time

    Job OverviewPosition Title: Crisis Worker - ResidentialReporting Structure: Reports to the Program DirectorPosition Summary:The Crisis Worker operates under the guidance of Management to ensure adherence to all operational protocols and regulations. This role involves delivering direct support to clients, their families, and associated resources,...


  • East Stroudsburg, Pennsylvania, United States Burke Home Services Full time

    Job OverviewAt Burke Home Services, we pride ourselves on our commitment to excellence in every aspect of our operations. Our dedicated workforce and innovative solutions significantly enhance the customer experience, leading to superior products and a thriving workplace culture.We Value Your SkillsWe are in search of enthusiastic and diligent individuals...


  • East Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Position OverviewSalary: $18.00 per hourSchedule: SUN-TUES 10:30PM TO 9:30AMKey Responsibilities:The following duties and responsibilities may vary based on the specific program:Ensure a safe, clean, and supportive living environment for individuals in a community residential setting.Encourage and assist individuals in acquiring essential daily living...


  • East Stroudsburg, Pennsylvania, United States Nauman Inc Full time

    Job OverviewAre you a mechanically skilled individual with a passion for customer service? Do you take pride in delivering exceptional results? If so, Nauman Inc. has a rewarding opportunity for you.We are looking for an HVAC Maintenance Technician who excels in a collaborative environment and is dedicated to providing top-notch service. In this role, you...


  • East Stroudsburg, Pennsylvania, United States Nauman Inc Full time

    Job OverviewAre you a mechanically skilled individual who values customer satisfaction? Do you take pride in delivering top-notch service? If so, Nauman Inc. offers an exciting opportunity for you.We are in search of a HVAC Maintenance Technician who excels in a supportive and collaborative atmosphere. The right candidate will be dedicated to providing...


  • East Stroudsburg, Pennsylvania, United States Nauman Inc Full time

    Job OverviewAre you a mechanically skilled individual who values exceptional customer service? If you take pride in your work and seek a company that values its employees, then Nauman Inc. could be the perfect fit for you.We are currently looking for a HVAC Maintenance Technician to contribute to our mission of ensuring comfortable living environments for...


  • East Stroudsburg, Pennsylvania, United States Fitzmaurice Community Services, Inc. Full time

    Job SummaryFitzmaurice Community Services, Inc. is seeking a dedicated and compassionate Support Professional to join our team in a community residential setting. As a Support Professional, you will play a vital role in providing a safe, clean, and comfortable living environment for individuals with intellectual disabilities or behavioral health.Key...


  • Stroudsburg, Pennsylvania, United States Mavis Tire Supply Full time

    Job DescriptionJob Summary: We are seeking a highly motivated and experienced Automotive Store Manager to lead our retail sales and service team at Mavis Tire Supply. As a key member of our management team, you will be responsible for driving sales growth, managing inventory and expenses, and ensuring exceptional customer satisfaction.Key...


  • Stroudsburg, Pennsylvania, United States Ray Price Motors Import Inc Full time

    Job OverviewThe role of the Automotive Service Consultant is pivotal in ensuring customer satisfaction and service excellence. This position involves:Identifying Issues: Engaging with clients to understand their vehicle performance concerns and the services they seek.Warranty Verification: Confirming the coverage of warranties and service contracts to...


  • East Stroudsburg, Pennsylvania, United States Resources for Human Development Full time

    About the RoleWe are seeking a highly skilled and compassionate Crisis Intervention Specialist to join our team at Resources for Human Development. As a Crisis Intervention Specialist, you will play a critical role in providing direct services to consumers, significant others, and collateral resources, while assisting consumers in reaching their treatment...


  • East Stroudsburg, Pennsylvania, United States Mavis Tire Supply Full time

    About the PositionThe Automotive Assistant/Service Manager is a key role at Mavis Tire Supply, responsible for ensuring the efficient operation of our repair shop. This individual will be responsible for scheduling mechanics/technicians' work, ordering parts, and ensuring the quality and timely completion of jobs that exceed customer expectations.Key...


  • Stroudsburg, Pennsylvania, United States Ray Price Motors Import Inc Full time

    Job OverviewAs an Automotive Service Consultant, you will play a crucial role in enhancing customer satisfaction by identifying automotive service needs and addressing performance issues. Your responsibilities will include:Assessing Customer Needs: Engage with clients to understand their automotive concerns and the services they require.Warranty...


  • East Stroudsburg, Pennsylvania, United States Resources for Human Development Full time

    About the RoleWe are seeking a highly skilled and compassionate Crisis Worker to join our team at Resources for Human Development. As a Crisis Worker, you will play a critical role in providing direct services to consumers, significant others, and collateral resources, while assisting consumers in reaching their treatment goals.Key ResponsibilitiesTelephone...