Optical Service Representative

6 days ago


Minneapolis, Minnesota, United States EssilorLuxottica Full time
Job Summary

As an Optical Service Representative at EssilorLuxottica, you will be responsible for delivering exceptional customer service and support. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Process orders and ensure accurate shipping of products.
  • Maintain accurate records and reports to track customer interactions and order status.


Requirements:
  • High school diploma or equivalent required.
  • 1+ year of experience in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.


Salary and Benefits:

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.



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