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Insurance Services Representative

3 weeks ago

Minneapolis, Minnesota, United States Tou Lee - State Farm Agent Full time
Job Description

We are a unique agency that values building relationships and providing education about the importance of insurance coverage and protection. Our goal is to make a positive difference in the lives of our customers and our community.

  • We are looking for a skilled Customer Service Representative to generate exceptional client experiences and reinforce the growth of a successful insurance agency.
About the Role
  • As a Customer Service Representative, you will be responsible for answering customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
Benefits
  • Salary: $45,000 - $65,000 per year (based on location and experience).
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential/Opportunity for advancement within my agency.

Tou Lee - State Farm Agent offers a competitive salary, paid time off, and opportunities for advancement in a dynamic and supportive environment.