Customer Service Representative
5 days ago
The Armory is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional guest experiences by greeting guests, scanning tickets, answering questions, and assisting with locating seats. You will also play a critical role in maintaining the safety and cleanliness of the venue.
About the Role
This is a part-time position working evenings, including holidays and weekends. The ideal candidate will have excellent verbal and interpersonal communication skills, as well as the ability to work in a fast-paced environment. In this role, you will be required to stand for long periods, walk, and climb stairs frequently.
Responsibilities
- Greet guests and scan tickets upon entry to the venue
- Answer guest questions and assist with locating seats
- Maintain the safety and cleanliness of the venue
- Resolve guest complaints or problems
- Guide guests to exits or provide other instructions in case of an emergency
Requirements
- High School Diploma or equivalent preferred
- At least 1+ year in a guest service role preferred
- Excellent verbal and interpersonal communication skills
Estimated Salary: $16 - $20 per hour
Please note that this is a part-time position, and the salary range is estimated based on industry standards and location.
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