Guest Services Representative

1 week ago


Cleveland, Ohio, United States The Cleveland Cavaliers Full time
Position Overview

The Event Receptionist plays a crucial role in ensuring a welcoming atmosphere for all guests. This part-time position is dedicated to delivering exceptional customer service and maintaining a professional environment.

Key Responsibilities
  • Answer incoming calls with professionalism and clarity.
  • Greet guests upon arrival, providing a warm and friendly welcome.
  • Maintain comprehensive knowledge of events and activities to assist guests effectively.
  • Provide accurate information regarding the venue and its offerings.
  • Ensure a smooth flow of communication between guests and event staff.
Qualifications

The ideal candidate will possess strong communication skills, a customer-focused attitude, and the ability to manage multiple tasks efficiently. Previous experience in a customer service or administrative role is preferred.

Working Environment

This position is integral to the success of events and requires a proactive approach to guest interactions. The Event Receptionist will contribute to a positive experience for all attendees.



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