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Guest Services Representative

2 months ago

Cleveland, Ohio, United States Marriott International Inc Full time
Job Overview

POSITION SUMMARY

As a key member of our team, the Guest Services Representative is committed to delivering an unforgettable experience for our guests. This role involves proactively addressing guests' needs during their stay, managing operational tasks, fulfilling requests, and sharing insights about local attractions, all while maintaining a secure and professional atmosphere.

PREFERRED QUALIFICATIONS

  • Education: High school diploma or equivalent preferred
  • Related Work Experience: Previous experience is not mandatory
  • Supervisory Experience: Not required
  • License or Certification: No specific certifications needed

At Marriott International Inc, we foster a culture that emphasizes innovation, empathy, and excellence in the hospitality sector. As a Guest Services Representative, you will exemplify our core values and play a vital role in upholding our esteemed reputation for outstanding service.