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Guest Services Representative

2 months ago

Cleveland, Ohio, United States Method Co. Full time
Position Overview

Join Our Team

Guest Services Representative
Method Co.

As a Guest Services Representative, you will be the first point of contact for our visitors, providing a warm and inviting atmosphere. Your primary responsibilities will include managing the check-in and check-out processes, organizing client and resident reception, performing bell duties, and offering concierge services with professionalism and grace. This role requires precision in daily financial transactions.

Who Thrives in This Role?

  • Individuals who are vibrant and enjoy building connections with others.
  • Self-motivated individuals who relish the challenge of devising innovative solutions.
  • People who flourish in a dynamic environment and appreciate the energy that comes from genuine interactions.
  • Warm and hospitable individuals who enjoy hosting and entertaining guests.

In this position, you will have the chance to positively impact the experiences of our guests, team members, stakeholders, and the community. We seek someone who recognizes the importance of enhancing our residents' experiences and shares our commitment to our organizational culture.

About Method Co.

Method Co. redefines the temporary living experience. We provide more than just fully furnished accommodations with flexible leasing options; we create an environment where guests can live comfortably in thoughtfully designed spaces, engage in meaningful interactions, and discover numerous opportunities for new experiences during their stay. Our people are the cornerstone of our hospitality approach. Our corporate culture is characterized by progressiveness, enthusiasm, entrepreneurial spirit, creativity, and vibrant diversity.

Qualifications:

  • Detail-oriented with the ability to work independently and manage multiple tasks effectively.
  • Proficient with technology and quick to learn new systems.
  • Excellent interpersonal skills, capable of collaborating with colleagues and engaging with the public in a considerate manner.
  • Ability to communicate effectively in English (reading, writing, speaking) with guests, colleagues, and management.
  • Willingness to work a flexible schedule, including weekends and holidays as needed.

Employee Benefits:

  • Basic Health Coverage at no cost.
  • Comprehensive and Affordable Health, Vision, Life, and Dental Insurance.
  • 401(k) Retirement Plan.
  • Paid Time Off including Vacation, Holidays, Personal, and Sick Days.