Patient Service Representative

7 days ago


Hudson, North Carolina, United States Frye Regional Medical Center Full time
Job Summary

A medical office position responsible for front office processes in the physician practice.

Key Responsibilities
  • Greet patients entering the physician practice and provide a welcoming atmosphere.
  • Answer office calls, schedule appointments, and confirm appointments as needed.
  • Collect patient demographics, verify insurance, and enter data into electronic systems.
  • Assist with patient checkout, referral processing, and scheduling.
  • Collect co-pays and post charges.
  • Process charge entries and patient balances.
  • Distribute information to patients regarding office policies and procedures.
  • Explain and enroll patients in the patient portal.
Benefits
  • Frye Regional Medical Center offers a wide range of benefits options, including medical, dental, and vision plans.
  • Health Savings Account (HSA) and 401(K) retirement plan contributions.
  • Generous paid time off and accident & critical illness insurance.
  • Prescription assistance with OptumRx and income protection programs for the entire family.
  • Employee assistance program for emotional, legal, financial, and daily life support.
  • Free travel and entertainment discount program.
About Us

Frye Regional Medical Center is a 355-bed acute care hospital and 81-bed behavioral health facility.

We employ over 1500 professional and clinical staff and offer a broad array of inpatient and outpatient care services.

We are dedicated to providing patients with a full range of services to meet the healthcare needs of our community.

We believe our employees are our most valuable assets in accomplishing this goal.

Requirements
  • High school diploma or equivalent required.
  • Graduate from a medical office assistant program preferred.

Frye Regional Medical Center is an equal opportunity and affirmative action employer and is committed to diversity in candidates for employment.



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