Customer Service Representative

6 days ago


Hudson, Massachusetts, United States SiteOne Full time

Job Summary:

As an Account Representative at SiteOne, you will be responsible for providing exceptional customer service and support to assigned customers within the area. Your primary goal will be to build and maintain strong relationships with customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Manage customer accounts remotely via multi-channel communication, ensuring timely and effective resolution of customer inquiries and issues.
  • Process orders, quote requests, and schedule deliveries in a timely and efficient manner.
  • Understand and apply the principles of managing product inventory, target customer mix, and sales to drive business growth and customer satisfaction.
  • Build and maintain accurate and up-to-date customer and quote data in CRM (Salesforce).
  • Identify, bid, track, and report on all quotes in conjunction with the Sales Support Team.

Requirements:

  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers.
  • Excellent problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in CRM software, with experience in Salesforce a plus.

What We Offer:

SiteOne is committed to providing a dynamic and supportive work environment, with opportunities for growth and development. As an Account Representative, you will have the chance to work with a talented team of professionals, driving business success and customer satisfaction.



  • Hudson, Massachusetts, United States Fit Factory Full time

    Job DescriptionFit Factory is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our members.Key Responsibilities:Provide excellent customer service to members...


  • Hudson, Massachusetts, United States Stop & Shop Full time

    About UsAhold Delhaize is a leading international retail company that operates in 11 countries across Europe and North America. We are a diverse and dynamic organization that values our employees as our key ingredient in driving business success.Our BusinessWe operate a wide range of retail formats, including supermarkets, hypermarkets, and convenience...


  • Hudson, Massachusetts, United States Fit Factory Full time

    Job OverviewFit Factory is seeking a highly motivated and customer-focused individual to join our team as a Service Associate. As a key member of our staff, you will be responsible for providing exceptional service to our members and guests, ensuring a positive and welcoming experience at our health club.Key ResponsibilitiesCustomer Service: Provide prompt...


  • Hudson, Massachusetts, United States PR Management Corp. Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier at our Panera Bread location in Hudson, MA. As a Cashier, you will play a key role in providing exceptional customer service and ensuring a positive experience for every guest who visits our café.ResponsibilitiesAssist with café operations and...


  • Hudson, Massachusetts, United States Heritage-Crystal Clean, Inc. Full time

    Heritage-Crystal Clean, Inc. is a leading provider in the environmental waste management industry, presenting exceptional career opportunities for motivated individuals. As an Environmental Services Representative, you will be integral in the distribution of innovative antifreeze solutions and the collection of used antifreeze products. Your role will...


  • Hudson, Massachusetts, United States Domino's Pizza LLC Full time

    Company Overview We are looking for dependable and enthusiastic individuals, both new and seasoned, to become part of our focused team. Our mission is to uphold a high standard for our offerings and services while fostering a lively and enjoyable workplace. At Domino's, we collaborate in a team-oriented manner to achieve our objectives, meaning that...


  • Hudson, Massachusetts, United States Domino's Pizza LLC Full time

    Company Overview We are looking for dependable and enthusiastic individuals, both new and seasoned, to contribute to our goal-driven team. Our focus is on upholding exceptional standards for our products and service while fostering a lively and enjoyable workplace. At Domino's, collaboration is key; we work collectively to achieve our objectives, sharing...


  • Hudson, Massachusetts, United States D Francis Murphy Insurance Agency, Inc. Full time

    Job DescriptionJob Summary:The Personal Insurance Account Manager is responsible for assisting customers in identifying their needs, determining the insurance options that provide the best value and then growing and maintaining the relationship over time. This position requires proactive sales and service including cross-selling additional services to round...


  • Hudson, Massachusetts, United States Michaels Stores Full time

    Position Overview:As a vital part of our retail operations, you will play a key role in delivering exceptional customer experiences. Key Responsibilities:Provide welcoming and attentive service to all customers, assisting them in navigating our store and locating desired products.Facilitate a smooth and efficient checkout process, ensuring a positive...


  • Hudson, Massachusetts, United States Michaels Stores Full time

    Position Overview:As a vital part of our retail environment, you will be responsible for delivering exceptional customer service. Your role will involve assisting customers in navigating our store and helping them locate the products they need.Key Responsibilities:Provide a welcoming atmosphere for all customers.Facilitate a smooth and efficient checkout...


  • Hudson, Massachusetts, United States Panera Bread Full time

    Position Overview:As a Cashier at Panera Bread, you will play a crucial role in delivering exceptional service to our customers. Your responsibilities will include:Menu Knowledge: Acquire a comprehensive understanding of the Panera menu to assist customers effectively.Customer Engagement: Approach every interaction with enthusiasm and a positive attitude,...


  • Hudson, Massachusetts, United States D Francis Murphy Insurance Agency, Inc. Full time

    Job Title: Claims RepresentativeAt D Francis Murphy Insurance Agency, Inc., we are seeking a highly skilled Claims Representative to join our team. As a Claims Representative, you will play a critical role in providing prompt and effective assistance to clients and third parties reporting claims to our agency.Key Responsibilities:Process initial claim...


  • Hudson, Massachusetts, United States Panera Bread Full time

    Position Overview:As a Cashier at Panera Bread, you will play a vital role in delivering exceptional service to our guests. Your responsibilities will include:Menu Expertise: Acquire a comprehensive understanding of the Panera menu to assist customers effectively.Enthusiastic Engagement: Approach every task with energy and enthusiasm, ensuring a positive...


  • Hudson, Massachusetts, United States BJ's Wholesale Club Full time

    About the RoleAt BJ's Wholesale Club, we're committed to providing exceptional service and convenience to our members. As a Membership Sales Representative, you'll play a key role in driving membership growth and delivering outstanding customer experiences.Key ResponsibilitiesDrive and promote the BJ's value proposition regarding acquisition, retention,...


  • Hudson, Massachusetts, United States THE PAPER STORE Full time

    Job DescriptionJob Summary:The Paper Store is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering exceptional customer service, achieving sales goals, and maintaining a visually appealing sales floor.Key Responsibilities:Customer Service:Greet and welcome every...


  • Hudson, Massachusetts, United States OSL Retail Services Full time

    About the RoleOSL Retail Services is a dynamic, people-driven organization, providing outsourced sales services for North America's Fortune 500 giants. We're all about fostering a culture of passion, engagement, and an unwavering commitment to exemplary customer service and relationship-building.Key ResponsibilitiesDrive Sales: Surpass personal and location...


  • Hudson, Massachusetts, United States American Energy Storage Innovations, Inc. Full time

    Position Overview:American Energy Storage Innovations, Inc. is seeking a full-time Senior Service Engineer & Trainer. This role is pivotal in providing technical support for Energy Storage Systems (ESS) and in training third-party service providers.Key Responsibilities:Act as the primary technical service contact for ESS installations, ensuring effective...


  • Hudson, Massachusetts, United States Metrolube Enterprises Inc. Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Automotive Service Technician to join our team at Metrolube Enterprises Inc. As a key member of our service team, you will play a critical role in ensuring the safety and satisfaction of our customers.Key ResponsibilitiesPerform routine maintenance services on vehicles, including oil...


  • Hudson, Massachusetts, United States Compass Group, North America Full time

    Job SummaryWe are seeking a skilled Food Service Worker to join our team at Compass Group, North America. As a Food Service Worker, you will play a vital role in ensuring the smooth operation of our food service operations.Key Responsibilities:Food Preparation: Prepare, present, and serve food as needed, adhering to established recipes and production...


  • Hudson, Massachusetts, United States American Energy Storage Innovations, Inc Full time

    American Energy Storage Innovations, Inc. is on the lookout for a committed Lead Technical Service Engineer & Trainer to enhance their team.Position Summary:The Lead Technical Service Engineer and Trainer will act as the main technical liaison for Energy Storage Systems (ESS) service, guiding third-party service providers while managing various engineering...