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Operations Manager
2 months ago
At CVS Health, we're committed to delivering exceptional patient care and improving health outcomes. As an Operations Manager, you'll play a critical role in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.
Key Responsibilities:- Lead and develop a high-performing store team, fostering a culture of collaboration and accountability.
- Supervise and direct store crew activities, ensuring seamless execution of sales and inventory management strategies.
- Collaborate with the Store Manager to develop and implement action plans for operational and service improvement.
- Provide exceptional customer service, addressing customer inquiries, concerns, and complaints in a timely and professional manner.
- Demonstrated leadership and supervisory experience in a retail environment.
- Advanced analytical and problem-solving skills, with the ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with store crew and customers.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A comprehensive 401(k) retirement savings plan and employee stock purchase plan.
- Opportunities for professional growth and development, including training and education assistance.