Restaurant Operations Manager

2 days ago


Cherry Hill, New Jersey, United States Taco Bell Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant General Manager to lead our team at our Haddonfield Road - Cherry Hill, NJ location. As a Restaurant General Manager, you will be responsible for providing overall leadership and direct supervision of operations to ensure that the restaurant meets or exceeds its annual operating plan.

Key Responsibilities
  • Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
  • Financial: Develop and drive restaurant annual operating plan, analyze sales, labor, inventory, and controllables, and take corrective action to meet or achieve margin and sales growth targets.
  • Operations: Ensure that facilities and equipment are maintained to Company standards, monitor inventory, food preparation, and order fulfillment daily, and establish restaurant speed with service (SWS) targets.
  • Human Resources: Direct all restaurant-level HR activity, including crew hiring decisions, performance management, compensation, and employee relations issues.
Requirements
  • Knowledge and Skill Requirements: Deliver excellence in customer service, possess a strong eye for detail and cleanliness, and consistently seek to improve the customer experience.
  • Team Leadership: Supervise others, delegate tasks, and provide clear direction and authority.
  • Business Savvy: Identify problems quickly, develop and implement solutions, and manage restaurant flow to ensure customer satisfaction.
  • Team Development: Identify staff development needs, ensure time is available for crew development, and provide ongoing coaching and feedback.
Qualifications
  • Educational Attainment/Experience Requirements: High school diploma or GED, supervisory experience in a food service or retail environment, and proven ability to drive customer satisfaction, financial performance, and employee satisfaction.

Disclaimer: The list of requirements, duties, and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change.



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