Restaurant Operations Manager

2 days ago


Cherry Hill, New Jersey, United States Qdoba Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Qdoba. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our guests receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities
  • Restaurant Operations
    • Manage and coordinate the activities of restaurant staff to ensure seamless service delivery
    • Monitor and control restaurant expenses to meet budget targets
    • Develop and implement strategies to improve restaurant efficiency and productivity
  • Guest Service
    • Ensure that all guests receive exceptional service and that their needs are met
    • Respond to guest complaints and concerns in a timely and professional manner
    • Develop and implement strategies to improve guest satisfaction and loyalty
  • Business Results
    • Monitor and analyze restaurant financial performance to identify areas for improvement
    • Develop and implement strategies to improve sales and profitability
    • Manage and control restaurant inventory and supplies
  • Leadership and Development
    • Lead and develop a high-performing team of restaurant staff
    • Provide coaching and training to staff to improve their skills and knowledge
    • Identify and develop internal candidates for future leadership roles
Requirements
  • High school diploma or equivalent education required
  • Minimum of 1+ years' experience as a Team Leader or Assistant Manager in a customer service environment with some P&L responsibility
  • Ability to communicate in English is required; Spanish comprehension is helpful
  • Fundamental reading, writing, math and computer/POS skills are required
  • Must meet the minimal criteria in background check
  • Must successfully complete the in-house management training program
  • Must have access to adequate transportation and complete the administrative driving requirement
Benefits
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Vision insurance
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package
  • A fun and fast-paced work environment


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