Director of Community Operations
7 days ago
The Executive Director is tasked with overseeing the daily operations of our community, ensuring a harmonious blend of hospitality and care.
Key Responsibilities:
- Foster a culture of wellbeing and teamwork among residents and staff.
- Recruit, retain, and guide a dedicated team in healthcare, hospitality, and business functions.
- Collaborate with corporate operations to establish efficient processes across all communities.
- Manage the community's financial health, including budgeting and expense oversight.
- Work with the Senior Living Consultant to meet revenue and occupancy targets.
- Support the Director of Health and Wellbeing in various operational areas.
- Ensure exceptional service quality in dining and café settings.
- Address and resolve resident or guest concerns with utmost professionalism.
Qualifications:
- Licensed as an Assisted Living Director in Minnesota or eligibility to obtain.
- Bachelor's degree in healthcare, hospitality, finance, or a related discipline is preferred.
- A minimum of three years in a leadership role focused on customer service.
- Experience in senior services is advantageous.
Essential Skills:
- Compassionate approach to elderly care and hospitality.
- Proficient in financial management, including budgeting and revenue maximization.
- Strong commitment to customer service and team wellbeing.
- Exceptional leadership abilities with a focus on relationship building and communication.
- Organizational skills with a knack for negotiating beneficial outcomes.
- Excellent interpersonal skills, capable of engaging with diverse individuals positively.
- Adept at analyzing and presenting financial data clearly and professionally.
The Waters is an equal opportunity employer dedicated to fostering a diverse workforce.
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