Director of Community Operations

7 days ago


Eden Prairie, Minnesota, United States The Waters Full time
Position Overview

The Executive Director is tasked with overseeing the daily operations of our community, ensuring a harmonious blend of hospitality and care.

Key Responsibilities:

  • Foster a culture of wellbeing and teamwork among residents and staff.
  • Recruit, retain, and guide a dedicated team in healthcare, hospitality, and business functions.
  • Collaborate with corporate operations to establish efficient processes across all communities.
  • Manage the community's financial health, including budgeting and expense oversight.
  • Work with the Senior Living Consultant to meet revenue and occupancy targets.
  • Support the Director of Health and Wellbeing in various operational areas.
  • Ensure exceptional service quality in dining and café settings.
  • Address and resolve resident or guest concerns with utmost professionalism.

Qualifications:

  • Licensed as an Assisted Living Director in Minnesota or eligibility to obtain.
  • Bachelor's degree in healthcare, hospitality, finance, or a related discipline is preferred.
  • A minimum of three years in a leadership role focused on customer service.
  • Experience in senior services is advantageous.

Essential Skills:

  • Compassionate approach to elderly care and hospitality.
  • Proficient in financial management, including budgeting and revenue maximization.
  • Strong commitment to customer service and team wellbeing.
  • Exceptional leadership abilities with a focus on relationship building and communication.
  • Organizational skills with a knack for negotiating beneficial outcomes.
  • Excellent interpersonal skills, capable of engaging with diverse individuals positively.
  • Adept at analyzing and presenting financial data clearly and professionally.

The Waters is an equal opportunity employer dedicated to fostering a diverse workforce.



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