Claims Representative
4 weeks ago
At The Cincinnati Insurance Companies, we prioritize people and apply the Golden Rule to our daily operations. To bring this vision to life, we're seeking exceptional individuals to join our talented team.
Our service-oriented, ethical, knowledgeable, and caring associates are the heart of our mission to be the best company serving independent agents.
We help protect families and businesses as they work to prevent or recover from a loss. If you're ready to build productive relationships, collaborate within a diverse team, and develop your skills, then Cincinnati may be the place for you.
We offer career opportunities where you can contribute and grow. The Field Claims department is currently seeking Field Claims Representatives to service the territory surrounding Louisville, KY. The candidate is required to reside within the territory.
This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Key Responsibilities:
- Complete thorough claim investigations
- Interview insureds, claimants, and witnesses
- Consult police and hospital records
- Evaluate claim facts and policy coverage
- Inspect property and auto damages and write repair estimates
- Prepare reports of findings and secure settlements with insureds and claimants
- Use claims-handling software, company car, and mobile applications to adjust loss in a paperless environment
- Provide superior and professional customer service
- Once eligible, become a certified and active Arbitration Panelist
Requirements:
- Be available and communicative during regular business hours
- A desire to learn about the insurance industry and provide a great customer experience
- The ability to work unsupervised
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Excellent problem-solving, negotiation, organizational, and prioritization skills
- Preparedness to follow-up with others in a timely manner
- A valid driver's license
Benefits:
- Company car
- Company stock options, including Restricted Share Units and Incentive-based stock options
- Paid time off (PTO)
- 401K with 6% company match
What We Offer:
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach.
Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities that increase the well-being and satisfaction of our associates. Learn more about our benefits and amenities packages.
Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week.
Embrace a diverse team that welcomes and values a diverse workforce. We provide equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity, and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law.
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