Current jobs related to Customer Engagement Specialist - Park Rapids, Minnesota - Big I Minnesota

  • After School Support Specialist

    3 days ago

    Park Rapids, Minnesota, United States Wyndy LLC Full time

    Job Title: After School Support SpecialistAbout the Role:We are seeking a reliable and compassionate individual to provide support to students outside of school hours. As an After School Support Specialist, you will be responsible for supervising and engaging with students, assisting with homework, and promoting a positive learning environment.Key...

  • Customer Service Representative

    2 days ago

    Park Rapids, Minnesota, United States Domino's Pizza LLC Full time

    Key Responsibilities:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. This includes greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be responsible for ensuring that orders are accurate and organized,...

  • Client Service Specialist

    4 weeks ago

    Grand Rapids, Minnesota, United States Park State Bank Full time

    Job Title: Client Service SpecialistAt Park State Bank, we are seeking a highly skilled and customer-focused Client Service Specialist to join our team. As a Client Service Specialist, you will play a vital role in delivering exceptional customer service and ensuring that our clients receive the highest level of support and guidance.Key...

  • Anthropologie Sales Associate

    6 days ago

    Saint Louis Park, Minnesota, United States Anthropologie Full time

    Customer Experience SpecialistAt Anthropologie, we're seeking a skilled Customer Experience Specialist to join our team. As a Sales Associate, you will contribute to driving sales through providing a genuine and unique experience to each customer. Your role will involve initiating genuine conversations to engage with customers, supporting a selling...

  • Customer Service Representative

    1 month ago

    Coon Rapids, Minnesota, United States AdaptHealth Corp. Full time

    Job Summary: We are seeking a highly skilled Customer Service Specialist to join our team at AdaptHealth Corp. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our patients, answering inbound calls, and making outbound calls to ensure successful service delivery.Key Responsibilities:Develop and maintain...

  • Senior Deal Desk Specialist

    1 month ago

    Grand Rapids, Minnesota, United States IFS Full time

    Job Title: Senior Deal Desk SpecialistAt IFS, we're seeking a highly skilled Senior Deal Desk Specialist to join our team. As a key member of our Sales organization, you will play a critical role in supporting the Quote to Close process cycle, ensuring seamless execution of software license transactions, and optimizing revenue recognition.Key...

  • Appointment Generation Specialist

    1 week ago

    Sauk Rapids, Minnesota, United States Andersen Full time

    Unlock Your Earning Potential with Renewal by AndersenAre you a charismatic and driven individual who thrives in a fast-paced environment? Do you have a passion for helping others and a knack for building relationships? We're seeking a talented Appointment Generation Specialist to join our Retail & Event Marketing Team at Renewal by Andersen, the #1 Window...

  • Family Medicine Physician

    1 week ago

    Park Rapids, Minnesota, United States Essentia Health Full time

    Family Medicine Physician OpportunityWe are seeking a highly skilled Family Medicine Physician to join our dynamic primary care team in a beautiful small-town setting. This high-volume practice offers a unique blend of clinical expertise and community engagement, making it an ideal fit for a physician who values a warm and welcoming atmosphere.Practice...

  • Payroll Specialist

    4 weeks ago

    Grand Rapids, Minnesota, United States CDH CPA, PLLC Full time

    Job Title: Payroll SpecialistWe are seeking a detail-oriented and organized Payroll Specialist to join our team at CDH CPA, PLLC. As a Payroll Specialist, you will be responsible for providing high-quality customer service in a fast-paced environment.Key Responsibilities:Provide exceptional customer service to clients regarding their payroll accounts.Assist...

  • Personal Care Specialist

    1 week ago

    Park Rapids, Minnesota, United States North Star Nursing Full time

    Job OpportunityWe are seeking a dedicated and compassionate Personal Care Assistant to join our team at North Star Nursing.About the Role:As a Personal Care Assistant, you will provide high-quality care and support to our clients in their own homes, promoting their independence and well-being.Key Responsibilities:Assist clients with daily living activities,...

  • Customer Service Representative

    1 week ago

    Sauk Rapids, Minnesota, United States Great River Federal Credit Union Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Teller and Member Service Specialist. As a key member of our team, you will be responsible for providing exceptional service to our members, handling daily transactions, and promoting Credit Union services and products.Key Responsibilities:Provide prompt,...

  • Digital Marketing Specialist

    3 weeks ago

    Brooklyn Park, Minnesota, United States Living WordMaranatha Christian Academy Full time

    Job Title: Digital Marketing SpecialistMaranatha Christian Academy is seeking a highly skilled Digital Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies to enhance our brand presence and engagement across various platforms.Key...

  • Digital Marketing Specialist

    1 month ago

    Brooklyn Park, Minnesota, United States Living WordMaranatha Christian Academy Full time

    Job Title: Digital Marketing SpecialistMaranatha Christian Academy is seeking a highly skilled Digital Marketing Specialist to join our team. As a key member of our marketing department, you will be responsible for developing and executing digital marketing strategies to enhance our brand presence and engagement across various platforms.Key...

  • Housekeeping Assistant

    3 weeks ago

    Park Rapids, Minnesota, United States Heritage Community Full time

    Job Summary:This position is responsible for maintaining all facilities in a clean, sanitary, and attractive condition. The successful candidate will provide a pleasant living environment for residents and an organized, safe working environment for staff.Key Responsibilities:Perform cleaning tasks in accordance with community policies and department...

  • Customer Service Representative

    2 days ago

    Grand Rapids, Minnesota, United States TopBuild Full time

    About Your Future with Service PartnersAre you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? At Service Partners, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the...

  • Customer Service Liaison

    1 month ago

    Coon Rapids, Minnesota, United States Crown Connect, Inc. Full time

    Customer Relations RepresentativeCrown Connect, Inc. is a dynamic customer acquisition company dedicated to helping clients expand their customer base and drive growth. Our innovative outreach strategies and solutions connect brands with potential customers, and as a Customer Relations Representative, you will play a key role in building and maintaining...

  • Registered Nurse

    1 month ago

    Park Rapids, Minnesota, United States Heritage Community Full time

    Job Summary:The Heritage Community is seeking a dedicated Registered Nurse to join our team. As a key member of our healthcare team, you will be responsible for ensuring the health and safety needs of our residents are met.This is a part-time position that requires a strong sense of urgency and a commitment to excellence in accountability and trust. You will...

  • Optimization Specialist

    1 week ago

    Sauk Rapids, Minnesota, United States Midwest Machinery Full time

    Job DescriptionMidwest Machinery is seeking a highly skilled Optimization Specialist to join our team in Sauk Rapids, MN. As a key member of our organization, you will play a critical role in driving business growth and success.Key Responsibilities:Develop and execute a comprehensive Large Ag demo strategy to showcase John Deere's Precision Ag products as an...

  • Community Intervention Specialist

    4 weeks ago

    Brooklyn Park, Minnesota, United States League of Minnesota Cities Full time

    Community Incident Intervention SpecialistThe City of Brooklyn Park is seeking a Community Incident Intervention Specialist to join our team. This role is a key part of our community-focused approach to preventing crime and promoting public safety.Key Responsibilities:Identify and engage with individuals at risk of being involved in crimeDevelop and...

  • Field Marketing Specialist

    4 weeks ago

    Grand Rapids, Minnesota, United States IFS Full time

    Job DescriptionAt IFS, we're on a mission to empower frontline workers and drive business success. As a Field Marketing Specialist, you'll play a critical role in helping us achieve this goal by executing marketing campaigns and strategies that drive engagement, lead generation, and sales growth in North America.Reporting to the Head of Global Campaigns,...

Customer Engagement Specialist

2 months ago

Park Rapids, Minnesota, United States Big I Minnesota Full time
Insurance Customer Care Associate

Position Overview

Big I Minnesota is on the lookout for a dedicated individual who embodies our core principles of being open-minded, diligent, positive, and a collaborative team member while maintaining the highest ethical standards. This role will commence as a customer service representative position, with the potential to evolve into an agent role based on demonstrated skills and progress. We seek someone who excels in a dynamic professional setting and is open to travel across various locations.

Key Responsibilities
  • Manage incoming calls, directing inquiries appropriately and taking messages as needed.
  • Facilitate new client intake processes for agents to provide quotes.
  • Collaborate with your team lead on various tasks, including but not limited to:
    • Maintain organized digital client records following Big I Minnesota protocols.
    • Engage in training projects assigned by your team lead.
  • Sort and distribute incoming mail, respond to correspondence, and prepare outgoing mail.
  • Interact with clients, staff, and other stakeholders to address questions and clarify information.
  • Assist in updating and maintaining client contact details.
  • Conduct research on inquiries related to client accounts.
  • Organize schedules and manage appointments.
  • Perform additional duties and special projects as required.
  • Travel as necessary for company training and collaboration.
  • Effectively manage and execute tasks across the organization.
  • Embrace travel opportunities to foster teamwork and support across our various locations.

Qualifications
  • Willingness to obtain an insurance license.
  • A minimum of 2 years of experience in administrative support is preferred.
  • Proven customer service experience and orientation.
  • Exceptional verbal and written communication skills, including grammar, spelling, and proofreading.
  • Ability to communicate effectively with all levels of management, colleagues, and external contacts.
  • Strong organizational skills with attention to detail and the ability to prioritize tasks.
  • Proficient technical skills and familiarity with business software (e.g., Microsoft Word, Excel, CRM systems).
  • Capability to multitask and maintain focus amid frequent interruptions.
  • Ability to handle sensitive information with confidentiality and discretion.

Benefits
  • 401(k) plan with matching contributions.
  • Comprehensive dental insurance.
  • Disability insurance coverage.
  • Employee assistance program.
  • Flexible spending account options.
  • Health insurance plans.
  • Life insurance coverage.
  • Paid time off policies.

Work Schedule
  • Monday to Friday: 8:30 AM - 4:30 PM.

About Big I Minnesota

Big I Minnesota is a prominent independent insurance agency dedicated to serving clients throughout the region. Our commitment to thorough market analysis allows us to align our clients' needs with the most suitable insurance carriers, ensuring optimal risk management solutions at competitive prices. Our full-service agency approach enables us to address all aspects of our clients' insurance requirements, including auto, home, health, business, and specialty insurance. Our knowledgeable staff is committed to going above and beyond to meet our clients' needs.