Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Teller and Member Service Specialist. As a key member of our team, you will be responsible for providing exceptional service to our members, handling daily transactions, and promoting Credit Union services and products.
Key Responsibilities:
- Provide prompt, accurate, and efficient member transactions
- Establish member relationships by understanding their evolving needs and providing solutions for the right products and services
- Perform member requests, including all teller-related transactions, vault-related transactions, and member service transactions
- Proactively present, explain, and sell Credit Union services and products to members
- Assist members in establishing a full-service account with the Credit Union and support the New Account Specialist team
Requirements:
- Understand, endorse, support, and promote the Mission and Core Values of Great River
- Demonstrate leadership by presenting a positive example, establishing high standards, and maintaining confidentiality
- Function as a team member by assisting, supporting, and encouraging other employees
- Exhibit appropriate verbal and written communications skills and proactively collaborate with other departments as needed
- Bilingual preferred
Benefits:
- Health, Dental, and Vision insurance
- Employer Paid Life Insurance and Long/Short Term Disability
- Supplemental Life Insurance Options
- Generous Health Savings Account Match
- Industry Leading 401k Match of 7%
- Paid Holidays including your Birthday
- Vacation, Sick, and Paid Volunteer Time
- Well-Being Program
- And much more
Great River Federal Credit Union is an Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities, and all Protected Classes.
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