Customer Service Representative

1 month ago


Sauk Rapids, Minnesota, United States Great River Federal Credit Union Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Teller and Member Service Specialist. As a key member of our team, you will be responsible for providing exceptional service to our members, handling daily transactions, and promoting Credit Union services and products.

Key Responsibilities:

  • Provide prompt, accurate, and efficient member transactions
  • Establish member relationships by understanding their evolving needs and providing solutions for the right products and services
  • Perform member requests, including all teller-related transactions, vault-related transactions, and member service transactions
  • Proactively present, explain, and sell Credit Union services and products to members
  • Assist members in establishing a full-service account with the Credit Union and support the New Account Specialist team

Requirements:

  • Understand, endorse, support, and promote the Mission and Core Values of Great River
  • Demonstrate leadership by presenting a positive example, establishing high standards, and maintaining confidentiality
  • Function as a team member by assisting, supporting, and encouraging other employees
  • Exhibit appropriate verbal and written communications skills and proactively collaborate with other departments as needed
  • Bilingual preferred

Benefits:

  • Health, Dental, and Vision insurance
  • Employer Paid Life Insurance and Long/Short Term Disability
  • Supplemental Life Insurance Options
  • Generous Health Savings Account Match
  • Industry Leading 401k Match of 7%
  • Paid Holidays including your Birthday
  • Vacation, Sick, and Paid Volunteer Time
  • Well-Being Program
  • And much more

Great River Federal Credit Union is an Equal Opportunity Employer of Protected Veterans, Individuals with Disabilities, and all Protected Classes.



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