Customer Service Representative
3 days ago
**About Focus**
At Focus, we're dedicated to providing exceptional customer experiences. As an Inbound Call Center Representative, you'll play a vital role in helping us achieve this goal.
**Key Responsibilities**
• Assist customers with their inquiries and concerns over the phone
• Update customer accounts and process orders
• Identify opportunities to generate additional sales by exploring available offers on every account
• Collaborate with our team to resolve customer issues and provide solutions
**Benefits and Perks**
• **Financial Benefits**
• Daily, weekly, and monthly contests and prizes
• Scholarship opportunities
• Performance bonus
• **Insurance Benefits and Time Off**
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off
• Paid holidays
• Reduced or flexible hours
• Family medical leave
• **Perks and Discounts**
• Employee discounts
• Employee assistance program
• Company social events
• On-the-job and continuation training
• Professional development and advancement opportunities
• Volunteer assistance program
• Referral programs
• Tons of food and snacks
• Charity events
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