Customer Service Representative

3 days ago


Greenville, North Carolina, United States Focus Full time

**About Focus**

At Focus, we're dedicated to providing exceptional customer experiences. As an Inbound Call Center Representative, you'll play a vital role in helping us achieve this goal.

**Key Responsibilities**

• Assist customers with their inquiries and concerns over the phone

• Update customer accounts and process orders

• Identify opportunities to generate additional sales by exploring available offers on every account

• Collaborate with our team to resolve customer issues and provide solutions

**Benefits and Perks**

• **Financial Benefits**

• Daily, weekly, and monthly contests and prizes

• Scholarship opportunities

• Performance bonus

• **Insurance Benefits and Time Off**

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Paid holidays

• Reduced or flexible hours

• Family medical leave

• **Perks and Discounts**

• Employee discounts

• Employee assistance program

• Company social events

• On-the-job and continuation training

• Professional development and advancement opportunities

• Volunteer assistance program

• Referral programs

• Tons of food and snacks

• Charity events



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